Receptionist
4 weeks ago
**Job Title: Receptionist.**
**Qualification: High school diploma or equivalent**
**Department**:Franchise & Centres Experience: 0-1 year**
**Reporting to: AVP (Franchise & Centres)** S**ector/Industry: Healthcare, wellness, or franchise**
**& centres industry.**
**Job Summary**:
- **As the Receptionist at Sri Sri Wellbeing**, you will be the first point of contact
for our clients, embodying the essence of hospitality and warmth. Your role will encompass
a variety of administrative tasks aimed at ensuring smooth operations and delivering
exceptional customer service to our guests. You will play a vital role in creating a welcoming
and nurturing atmosphere for all who enter our facility.
**Desired/Key Skills**:
- Exceptional customer service skills
- Strong interpersonal and communication abilities
- Proficiency in scheduling software and Microsoft Office suite
- Organizational skills and attention to detail
- Ability to maintain confidentiality
- Flexibility and adaptability to a dynamic work environment
- Previous experience in hospitality or healthcare administration
- Positive attitude and team player mentality
- Ability to multitask effectively
Roles and Responsibilities:
- Welcome clients and visitors with genuine warmth and hospitality
- Assist clients in understanding and navigating our range of Ayurvedic treatments and
services.
- Manage appointment bookings and ensure accurate scheduling of treatments.
information about our services.
- Maintain cleanliness and orderliness at the reception area.
- Process payments for services rendered and maintain accurate records of transactions.
- Coordinate with therapists and other staff to ensure seamless delivery of services.
- Assist in organizing and promoting wellness events and workshops hosted by the
facility and assist with sales when necessary.
- Uphold confidentiality regarding client information and treatment plans.
- Perform other administrative tasks as assigned by management.
**Requirement**:
- High school diploma or equivalent; additional education or training in hospitality or
healthcare administration is a plus.
- Previous experience in a customer service or receptionist role, preferably in a spa,
wellness centre, or healthcare setting.
- Passion for holistic wellness and a basic understanding of Ayurvedic principles is
desirable.
- Exceptional interpersonal and communication skills, with the ability to engage with
diverse clientele.
software.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment while maintaining a calm and
composed demeanor.
- Willingness to work flexible hours, including evenings and weekends, to accommodate
client appointments and events.
- Positive attitude, team player mentality, and a commitment to providing exceptional
service to our clients.
Pay: ₹8,219.70 - ₹24,482.66 per month
Schedule:
- Day shift
- Fixed shift
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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