Community Associate
3 weeks ago
As a Community associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
A typical day at Ballygunge Works
You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.
Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting roomand can you help her set up the projector and take an order for drinks?
Somebody walks in and would like to know more about a Spaces membership. Conduct an office tour, you offer her a coffee and give a tour yourself while explaining all the ins and outs of Spaces. After you have covered for one of your team during her lunch break it’s time for you to enjoy a tasty, healthy lunch.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything’s nice and tidy, it’s time to head home.
About you
We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
- A good communicator, with the ability to build strong professional relationships and empathise with people’s needs
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages
What we offer
On top of a competitive salary package you’ll enjoy:
- A bright and inspiring work environment
- Training and development opportunities
**Salary**: ₹9,784.38 - ₹18,500.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
- Hindi (preferred)
Shift availability:
- Day Shift (required)
**Speak with the employer**
+91 9830321485
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