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Team Coordinator

5 months ago

Mumbai, India EAP-India Full time

EAP India is an Employee Assistance Program, an educated conjunction of artificial intelligence and human support network services working closely with businesses to nurture and enhance the emotional and psychological well-being of employees. It was established in 2017 with our head office in Mumbai and a network of psychologists in 154 locations across India.

Team Coordinator Job Description

Key Areas of Engagement & Responsibility:
1. Coordinating between the clinical team, technical team, admin team, and marketing team

2. Managing corporate queries and operations

3. Providing input to the marketing team as a Subject Matter Expert in Psychology

4. Provide telephone assistance to employees who are dealing with a variety of issues.

5. Coordinate referrals for outpatient care and update clinical notes in the care management database.

6. To provide personal counselling support to clients (under supervision).

7. To provide Employee Assistance Program awareness workshops at organization sites.

8. To conduct webinars related to mental health on behalf of the organization

9.Oversight of HR and contracting processes.

10.Supervision of RFP deadlines.

11.The coordinator will report and receive direct supervision from the Team Supervisor and Operations and Clinical Directors.

Key Skills:
1. Knowledge of Psychology Theory and Practice

2. Excellent Communication Skills

3. Problem Solving Skills

4.Strong Microsoft Excel and Word skills

5.Leadership skills and team player

Education Qualifications:
1. Required: Master’s in psychology

2. Minimum 2 years of experience in the field of psychology.

Working hours: Monday to Saturday 11 AM to 6 PM (42 hours a week)

**Job Location : Andheri (W), Mumbai**

**Job Types**: Full-time

**Salary**: From ₹30,000.00 per month

Schedule:

- Day shift

Application Question(s):
**Education**:

- Master's (required)

**Experience**:

- total work: 3 years (required)