Service Advisor-automobile Passenger Car Dealership
2 weeks ago
**Job description**
Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.
**Responsibilities**:
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business
Requirements and skills
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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