Customer Service Representative

2 weeks ago


Gurugram Haryana, India Coldex Logistics Pvt Ltd Full time

**Provide accurate information** about products or services and assist customers in resolving any issues they may encounter.
- **Resolve customer complaints** in a timely and professional manner.
- **Maintain and update customer records** and track interactions in the company's CRM system.
- **Follow up** with customers to ensure issues are fully resolved and that they are satisfied with the service.
- Escalate complex problems to **senior support staff** or supervisors when necessary.
- **Ensure adherence to service level agreements** (SLAs) and meet or exceed customer service performance metrics.
- Contribute to a **positive team environment** by supporting and helping colleagues.
- **Skills and Qualifications**:

- **1 year of experience** in customer service or a related field.

**Educational Requirements**:

- High school diploma or equivalent; **bachelor’s degree** in any field is a plus.

**Perks and Benefits**:

- Competitive salary and incentive structure.
- **Health insurance** and other benefits.
- **Opportunities for growth** within the company.
- **Work-life balance** with rotational shifts.
- **Excellent communication skills in English**, both written and verbal.
- Ability to handle **high-pressure situations** and resolve issues calmly.
- Strong **problem-solving skills** with attention to detail.
- Familiarity with **customer service software, CRMs**, and ticketing systems (preferred).
- **Active listening** skills to fully understand customer concerns and provide the best solutions.
- Ability to work in a **fast-paced environment** and manage multiple tasks efficiently.

Pay: ₹10,404.69 - ₹35,270.25 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Fluent (preferred)

Work Location: In person



  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Customer Service...


  • Gurugram, Haryana, India Orange shark Full time

    Brief Description: The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions...


  • Gurugram, Haryana, India Smart Moves Consulting Zone Full time

    Job Title: Customer Service Representative Location: Gurugram, Sector 18 Shift: Rotational shifts / US shifts **Salary**: 18k-30k ctc Job Summary: We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Gurugram, Sector 18. You will be the first point of contact for our customers, assisting them with...


  • Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurugram, Haryana, India Millennium Skill Assessor PVT ltd Full time

    POST - CUSTOMER SERVICE REPRESENTATIVE QUALIFICATION- B.SC/B.TECH TEXTILE SALARY - 25K-30K LOCATION - GURGAON Customer Service team B.Tech (Textile) and B.SC. graduates are preferable. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift Supplemental...


  • Gurugram, Haryana, India Vibgyor Recruiters Full time

    A customer service representative (CSR) is a frontline employee who interacts with customers to: - Answer questions - Address concerns - Resolve complaints - Provide product or service information - Maintain customer satisfaction - Promote customer loyalty Pay: ₹10,470.11 - ₹40,000.00 per month **Benefits**: - Food provided - Health insurance - Paid...


  • Gurugram, Haryana, India Bellator media pvt ltd Full time

    **Job description** **Job Title: Customer Services Representative** **Location: FitClub, Sushant Lok Phase 1, Gurgaon** *** **About FitClub**: FitClub is a premier fitness center in Gurgaon, committed to delivering exceptional fitness services and creating a welcoming environment for members and guests. **Role Overview**: We are seeking a Client...


  • Gurugram, Haryana, India Bellator media pvt ltd Full time

    **Job description** **Job Title: Customer Services Representative** **Location: FitClub, Sushant Lok Phase 1, Gurgaon** *** **About FitClub**: FitClub is a premier fitness center in Gurgaon, committed to delivering exceptional fitness services and creating a welcoming environment for members and guests. **Role Overview**: We are seeking a Client...


  • Gurugram, Haryana, India Waayslive Solution Full time

    We're Hiring: For Multiple Process Role: Customer Support Representative (International Voice Process) Location: Gurugram Shift: Rotational Shifts/Rotational Week Offs Key Responsibilities: - Handle inbound/outbound calls to address customer inquiries and issues. - Provide exceptional customer service while adhering to company guidelines. - Troubleshoot...


  • Gurugram, Haryana, India EyeTGlobal Pvt. Ltd. Full time

    **Customer Service Representative** **Role and Responsibility**: **Skill set Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors** **Qualification Graduate/HSC from any field** **Fresher and Experienced both can apply** **Minimum Age 18 years and maximum 30 years** **Work from Office** **Working: - 6 days with...


  • Gurugram, Haryana, India ENHANCE PLUS CONSULTANT Full time

    We're Hiring: For Multiple Process Role: Customer Support Representative (International Voice Process) Location: Gurugram Shift: Rotational Shifts/Rotational Week Offs *Key Responsibilities* Handle inbound/outbound calls to address customer inquiries and issues. Provide exceptional customer service while adhering to company guidelines.Troubleshoot and...


  • Gurugram, Haryana, India VisionaryHire Full time

    **Job Title**:Customer Service Representative (US Process) **Location**:Udyog Vihar Phase 4 **Work Schedule**: 5 days a week, Rotational Shifts **Perks**: - Cab services provided for night shifts - Travel allowance for day shifts - One meal provided during working hours **Salary Bracket**:₹26,000 - ₹29,000 **Responsibilities**: - Provide...


  • Gurugram, Haryana, India ACE INFOTEXIS PVT.LTD . Full time

    **Urgently requires a Customer Service Representative from Logistics Industry** **Location: Gurgaon, Haryana** **Salary: Rs. 4.50 Lacs - Rs. 5.20 Lacs per annum** **Experience: 1 to 3 Years** **Qualification: Graduate from any recognized University/ Institution** **Responsibilities**: - Process and manage customer orders efficiently and accurately in...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8431579781 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Mechaniclane Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...


  • Gurugram, Haryana, India Global TechHunt Services Full time

    Job description As a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving,...