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Associate - Operations

1 month ago

Pune Maharashtra, India WNS Global Services Full time

**Company Description**
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
- Processing new claims notifications received. Operate as a seamless part of client.Carry out the following processes: Record keeping - recording/transposing/accessing information/records. Information checking - providing accurate checking of information based on knowledge of administrative/technical procedures.Administration/processing - maintenance of a number of procedures associated with the work of the area. Pro-actively support the Assistant manager in the achievement of the team objectives. Plan, prioritize and manage personal workload. -Interpretation and use of company policies and processes to carry out activities. -Information Technology - inputting/updating and accessing information from a variety of systems/packages.Ensuring that Compliance standards are met, regarding Data Protection, accuracy, TAT i.e. contribute in improving the existing work process by reducing customer complaints and increasing customer satisfaction. Timely validation of claims and adequate control on effective claim cycle.
**Qualifications**
Graduation

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