Resolution and Recovery-associate

2 months ago


Bengaluru, India JPMorgan Chase Bank, N.A. Full time

**Global Finance & Business Management ("GF&BM") India **is a combined Line of Business-aligned (LOB-aligned) finance & business support team located in India and is part of JPMorgan's global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm's Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm's capital.

GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main "pillars" of work - Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions. The scale, depth & diversity of GF&BM India provides its employees extensive opportunities to learn and move within the organization, thereby gaining rich experience to build a long term career with the firm.

We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes.

JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful.

**The current opening is within the Internal Control and Program Management team - Resolution and Recovery in Bangalore which forms part of the AWM LOB within GF&BM India.**
**Position Description**

The Dodd-Frank Wall Street Reform and Consumer Protection Act requires large, systemically important financial institutions such as JPMorgan Chase to submit Board-approved Resolution and Recovery Plans (a.k.a. Living Wills) to US regulators annually and upon the occurrence of material changes to the company. Recovery Plans demonstrate how the firm would recover if the firm were to experience significant decreases in capital and liquidity as a result of a severe, crisis event. Resolution Plans demonstrate how JPMorgan Chase would be resolved in an orderly way (i.e., without causing a major market disruption), in the event of significant distress.

The AWM Resolution & Recovery Program Management Office (AWM-R&R-PMO) is responsible for the governance, oversight, and effective implementation of the line of business related R&R programs resulting in the submission to regulators. AWM-R&R-PMO partners extensively with finance partners, controllers, and various functional support areas to oversee, control, and deliver on this program. The team acts as thoughtful leaders and coordinates AWM responses to the ever-changing landscape requiring a deep understanding of products, business drivers, and market dynamics.

**About the Role**

You are a strategic thinker passionate about driving solutions in Recovery and Resolution. You have found the right team.

As a Recovery and Resolution Associate in our Internal Control and Program Management Team, you will spend each day defining, refining and delivering set goals for our firm.

**Responsibilities**:
As a member of the AWM-R&R-PMO you will be responsible for:

- Developing a deep understanding of R&R planning processes, with focus on AWM deliverables
- Coordinating the completion and submission of AWM's input towards the Firm's R&R Plans, which includes engaging AWM plan owners, AWM Asset & Liability Management Team, AWM Capital Management Team, AWM Controllers, Technology, Legal, Compliance, Firmwide R&R Team and others to ensure timely delivery of the AWM Plans
- Providing guidance to stakeholders when local regulatory requests arise related to R&R planning
- Leading ad hoc meetings with key stakeholders to drive forward the AWM R&R agenda
- Developing materials for presentations to AWM senior management and forums
- Maintaining process documentation and progress metrics

**Required qualifications:
- Bachelor's degree in Accounting, Finance, Risk Management or related field desired with between 5 to 8 years' experience in global financial services or related professional services
- Possess thoughtful analytical skills along with very strong skills in time management and problem solving
- Strong work ethic with keen attention to detail and accuracy
- Ability to take ownership for assigned deliverables, prioritizing multiple tasks where necessary, and to proactively manage deliverables to timely completion
(escalating when appropriate) in order to ensure objectives are met
- Strong presentation skills along with strong wri



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