Sales Coordinator

4 weeks ago

Goa, India Country Inn & Suites By Radisson Goa Candolim -Sales Full time

Participates in the development of the Hotel’s sales and marketing strategies

Develops and implements strategies for achieving individual sales goals

Participates in presentations, trade shows and entertainment as required.

Achieve individual and team goals within assigned market segment

Develops data and recommends programs to meet client needs

Prepares proposals with the Director of Sales and Marketing that are geared to maximise profit while satisfying client needs

Solicits files on a timely basis to confirm business

Uses outside sales calls to solicit existing and new clients

Contacts in-house customers to foster additional business, repeat bookings or referrals to other Brand Hotels

Reviews individual goals on a quarterly basis; recommends and takes appropriate actions to achieve objectives in key result areas

Maintains proper flow of information within the Hotel by reviewing sales work files of assigned accounts

Communicates client requests to all departments in an effective and timely manner

Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office

Assists in the completion of monthly booking report

Prepares reports as necessary to improve management decision making and critical evaluation of work activities

Creates 100% guest satisfaction by providing the Yes I Can experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

Provides Yes I Can genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

Performs other duties required to provide the service brand behavior and genuine hospitality

**Adheres to hotel policies and procedures**:
Attends work on time and as scheduled.

Follows hotel grooming and hygiene standards.

Minimise safety hazards by following all safety rules and procedures.

Refrain from personal conversations with other employees at the main entrance.

Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.

At all time projects a favourable image of Brand to the public.

INDHOTEL

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