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Operations Team Member-rl Operations-rpc Operations

1 month ago


Ahmedabad, India Kotak Mahindra Full time

**Job Role - DVU Officer -Operations Team Member - RL-RPC-Operations**
- Clear understanding of KYC for all types of constitution which includes all NI /TASC /Government account etc. Knowledge of processes and periodic updates on new circulars (Understanding of various AML, KYC & related regulations & guidelines + internal circulars & policies + involvement in various training initiatives)
- Eye for details : Detection and reporting of potential frauds.
- Adherence to SLA / TAT for various types of account opening. Completion of assigned task without lapse and co-operation to support the unit to adhere to the collective TAT
- Customer centric - Solution oriented approach for processing of transactions (exception handling ; extra mile effort in handling branch miss outs). Proper Co-ordination with Branches & Business stakeholders
- Collectively Responsible for Audit Rating, Con. Audit.
- Error free execution ,Consistent error free processing with all regulative check points
- Individual Productivity to be maintained as defined for the unit
- Verbal and Written Communication, Mail etiquette
- Effective support & involvement in team engagement activities
- Maintain Process and regulative compliance.
- Be flexible to the work timings as the role demands..
- High commitment to work and willingness to work late hours /work in staggered working arrangement, in case the same is required.