Associate Operations

7 months ago


Ahmedabad, India Zydus Hospitals Healthcare Research Full time

**Role & responsibilities**
- To coordinate with Consultants
- To ensure proper entry in the system and establish check mechanism
- To set duty roster of team members
- To supervise tasks and job given to team members
- To counsel patient and patient relatives regarding their ambiguity
- To audit the IP entries time to time especially discharge of the patient is planned
- To identify patient needs pro -actively and work on that
- To check posting of consultation and IP service entries from ward on daily basis
- To discuss patient complaints with respective ward staff to prevent the same in future
- To escalate the complaint to reporting supervisor
- To co-ordinate patients care including patient/family education on patients & familys rights & responsibilities etc
- To supervise planned discharge of next day to have smooth operation
- To provide, explain and collect feedback forms to patients To record the discharge TAT regularly- Good verbal communication skills
- Computer skills and numerical skills
- Understand the emergency and priority
- To give accurate and tactful explanations to visitors, patients and hospitals employees and in recording exact information for messages
- To exercise high degree of tact and poise and occasionally overcoming language barriers.
- To develop cordial relations with other departmental personnel
- To develop relations characterised by sympathetic understanding and emotional affinity with patients and their relatives
- Role:_Customer Success, Service & Operations - Other
- Salary:_ 6-9 Lacs P.A.
- Industry:_Medical Services / Hospital
- Department:_Customer Success, Service & Operations
- Role Category:_Customer Success, Service & Operations - Other
- Employment Type:_Full Time, Permanent
- Key Skills
- operations managementoperations

Education
- UG:_BAMS in Any Specialization,BHMS in Any Specialization,BDS in Any Specialization,B.Pharma in Any Specialization
- PG:_MBA/PGDM in Hospitality Management, Operations

**Company Profile**:
Zydus Hospital

Zydus Hospital is 550 bedded premium hospital with state of art facilities.
- Company Info
- X

View Contact Details+
- Contact Company:_Zydus Hospital
- Address:_232 TP SCHEME 38,,ZYDUS HOSPITAL,THALTEJ S.G.ROAD,, AHMEDABAD, Gujarat, India



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