Operations Associate
2 months ago
**Key Responsibilities**:
- Lead the day-to-day operations for the E-Commerce platform, ensuring efficient order processing, fulfillment, and delivery.
- Oversee and manage the Shopify backend, including inventory updates, product uploads, and sales tracking, ensuring the store runs smoothly.
- Collaborate with logistics teams to optimize supply chain and delivery operations.
- Manage vendor relationships, ensuring timely product availability and inventory accuracy.
- Develop & Monitor performance KPIs related to order fulfillment, shipment accuracy, and customer satisfaction.
- Ensure seamless integration between online and offline operations.
- Collaborate with the technology team to drive automation and enhance system efficiencies
- Identify and mitigate operational risks and inefficiencies, driving continuous improvement initiatives.
- Manage budget, forecast operational costs, and implement cost-saving strategies.
- Lead, nurture, and develop store staff to align with the operational goals, ensuring a motivated and high-performing team.
- Provide training and support for in-store staff to enhance E-Commerce order handling and customer service.
**Qualifications & Skills**:
- Bachelor’s degree in Business, Operations Management, or a related field.
- 0 to 2 years of experience in operations management, with a focus on E-Commerce.
- **Strong understanding of E-Commerce supply chains, logistics, inventory management, and Shopify.**
- Proven ability to lead cross-functional teams and manage third-party vendors.
- Strong communication skills and the ability to drive operational excellence in a fast-paced environment.
**Other Details**
- Salary - Around 40,000/
- Qualifications: Master's in Business Administration, Logistics, Supply Chain Management, or a related field.
- Freshers to 2 years of experience.
- Location: Near Naranpura Crossroads, Naranpura, Ahmedabad
**Job Types**: Full-time, Permanent
Pay: ₹28,000.00 - ₹40,000.00 per year
**Education**:
- Master's (required)
**Experience**:
- Operation Associate: 3 years (required)
Work Location: In person
**Speak with the employer**
+91 +91 6358 434 496
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