Customer Relationship Executive
1 month ago
Job Title: Gym's Customer Relationship with Handling Reception Sales, Management, and Operations Skills
Job Summary:
**Responsibilities**:
1. Membership Sales:
- Actively promote gym memberships and services to potential clients.
- Provide information about membership packages, pricing, and benefits.
- Conduct tours of the gym facility, showcasing the amenities and equipment.
2. Customer Relations:
- Greet members and visitors with a friendly and welcoming demeanor.
- Address member inquiries and concerns promptly and professionally.
- Assist in resolving customer issues and ensuring member satisfaction.
3. Administrative Support:
- Handle front desk tasks, including check-ins, membership renewals, and waivers.
- Maintain member records and update database information.
4. Operations Management:
- Collaborate with management to ensure smooth gym operations.
- Assist in managing class schedules, trainer appointments, and facility bookings.
- Monitor gym equipment and report any maintenance needs.
5. Team Coordination:
- Work closely with trainers and staff to coordinate class registrations and schedules.
- Assist in organizing gym events, challenges, and promotions.
**Requirements**:
- Previous experience as a receptionist in a gym or fitness center is a plus.
- Proven track record in sales and customer service.
- Excellent organizational and time management skills.
- Passion for health and fitness, with a basic understanding of gym equipment and exercises.
- Strong interpersonal and communication skills to interact effectively with members.
- Ability to multitask and handle administrative responsibilities efficiently.
- Knowledge of basic management principles and operational procedures.
Preferred Qualifications:
- Familiarity with gym management software for membership tracking and scheduling.
- Experience in marketing or promoting gym services and events.
**Job Type**: Part-time
Part-time hours: 36 per week
**Salary**: ₹50,000.00 - ₹60,000.00 per month
Schedule:
- Evening shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Ghaziabad, Uttar Pradesh (preferred)
Ability to Relocate:
- Ghaziabad, Uttar Pradesh: Relocate before starting work (preferred)
**Speak with the employer**
+91 8766251268
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