Verification Process

2 months ago

Bhayandar Mumbai Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

We are seeking dedicated individuals to join our **Verification Process (Voice)** team. This role involves conducting employee verification via voice process, ensuring accuracy and timeliness in delivering results. You will play a crucial part in maintaining the integrity of the verification process for our clients.

**Key Responsibilities**:

- Handle voice-based verification processes for employee background checks.
- Validate employment history and credentials as per client requirements.
- Ensure all verifications are completed within the specified timelines.
- Maintain accuracy and provide prompt follow-ups when necessary.
- Communicate effectively with both internal teams and clients to resolve queries.
- Maintain detailed records of verification activities and results.

**Selection Process**:

- **HR Round**: Initial screening for communication and fit.
- **VNA Round**: Post 4 PM every day (Voice and Accent Neutralization).
- **Operations Round**: Interview with operations team to assess process understanding.
- **Client Round**: Final interview with the client to ensure role alignment.
- Graduate or HSC qualified with **6 months to 1 year of employee verification experience**.
- Strong communication skills and the ability to handle voice processes efficiently.
- Comfortable with **rotational night shifts** and working during rotational week-offs.
- Excellent attention to detail and problem-solving skills.
- Prior experience in employee verification processes is mandatory.

**Perks**:

- Competitive salary up to ₹30,000 per month.
- Opportunity to work in a dynamic, fast-paced environment.
- Growth and learning opportunities within the organization.

If you meet the experience and qualifications, and are ready for the next step in your career, we would love to hear from you

**Job Types**: Full-time, Fresher

Pay: ₹28,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Verification: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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