Voice Process
7 months ago
**Roles and responsibilities**
l Responsible for acting as a liaison between customers and companies.
l Making the outbound calls, generating the leads and handover to respective team.
l Handling inbound and outbound customer calls, addressing inquiries, resolving complaints, providing product or service information and ensuring customer satisfaction.
l Assists with complaints, errors, account questions, billing, cancellations, and other queries.
l Use telephones to reach out to customers
l Ready to work on a target based job.
**Requirements And Skills**:
**l Effective Communication Skills**
**l Knowledge Retention and Recall**
**l Ability to Handle Pressure**
**l Speed and Efficiency**
**l Emotional Stability**
**l Organizational Ability**
**l Team Player**
l Minimum of a Bachelor’s Degree
**Job Types**: Full-time, Permanent
**Salary**: ₹120,000.00 - ₹144,000.00 per year
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 7463023639
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