Corp global Supplier Services generic global jpmc

2 months ago


Bengaluru, India JPMorgan Chase Bank, N.A. Full time

**Description**

This position will work in a fast paced high volume team that is responsible for the management and/or review of new supplier/maintenance requests and new employee set-up/maintenance request. Primary focus on gathering and entering supplier and employee data information as a maker and/or quality checking the data entry. This results in new supplier /employee set up for SAP (based on country location). This is a support role that that may also entail additional requests via Ariba for mapping supplier details in SAP for Ariba/ePurchase. This role also includes participating in identifying process improvements, developing enhancement request requirements, writing test scripts and test execution. You may also be asked to take on stretch assignments and projects related to supplier/employee setup or processes that are impacted by Global Reference Data setup

**Primary Responsibilities Not Limited To**:

- Perform QA of Supplier and Employee Set-up along with Setting up Suppliers and Employees in SAP
- Interact with supplier and LOB to collect the necessary information needed for supplier /employee set-up
- Tax documentation review
- Research around payment rejects which are initiated from Payment Operations due to Incorrect/ outdated payment instructions on Supplier/Employee Master and are corrected thereof to re-initiate the payments
- Mapping of suppliers for Ariba as needed
- Deliver first class service to our customers & Improve end user experience
- Meeting 24-48 SLA timeline to process requests
- Ensure quality of work is accurate and pass the monthly internal audit reviews
- Participate in special projects that include executing test scripts

**Requirements**:

- Minimum of 2.5-3 years experience in data processing, procurement, accounts payable, customer service, or an operations environment.
- Personal computer skills with proficiency in Word, Excel, SharePoint, and web based systems.
- 1+ years of SAP, Ariba (ePurchase) or Concur experience is a plus
- Knowledge of Source to Pay Operations preferred
- Knowledge of SAP and supplier details helpful
- Tax documentation background helpful
- Creates business processes and procedure
- Should be willing to work flexi shift (may include US hours)

**Core Competencies**
- Good attention to detail
- Good problem solving abilities with an analytical mind to research and resolve issues.
- Ability to understand and implement system/procedure/policy changes.
- Builds strong client relationships
- Good written and verbal communication skills
- Run and analyze reporting data
- Able to adapt to change easily
- Works in team environment as well as individually
- Exhibts strong organization skills and effective time management
- Self starter who consistently acts with a sense of urgency and can work with limited guidance and direction from others

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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