Call Center Agent

JOB SPEC - CALL CENTER AGENTS JOB SUMMARY: The agent is primarily responsible for making or attending customer calls to sell products or services. They need to know how to communicate with customers, have great organizational skills and be able to multi-task and prioritize in high-volume, fastpaced environments. Also update job knowledge by studying new...

ROY Academy is a unique tutoring/coaching platform. We are looking for few call center agents who will explain our product and services nicely, looking minimum 2 year expereince in this field, who has excellent communication skills and convincig power, its work from home opportunity, need to have good internet connection. **Job Types**: Part-time,...

Memorize scripts for products and services, and refer to them during calls - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize...

We have multiple outlets all over India and other Countries, are Customers will call for enquiry, reservation, offers, coupons Agent needs to provide proper information to the Customers **Job Types**: Full-time, Part-time, Fresher, Freelance Contract length: 7 months Part-time hours: 40 per week **Salary**: ₹17,000.00 - ₹45,000.00 per...

**Job Description: Call Centre Agent** Rocket Learning (RL) is a high-growth ed-tech non-profit on the mission to catalyse early childhood education and community engagement in India. We work with the central government and state governments to impact over 1mn children. Established by a passionate founding group (IIT, IIM, HBS, Rochester, MBB, start-up...

Answer and handle inbound and outbound calls from patients and their families in a timely and professional manner. Provide accurate and helpful information to patients and their families about the hospital's services, policies, and procedures. Schedule appointments for patients and provide them with the necessary information to prepare...

Role : Collection Agent Qualification : UG/ GraduateExperience : Freshers/ Experienced Salary : 17000 Per Month + IncentivesLanguages : English, Hindi + Regional LanguagesLocation : BangaloreJob Descrition Understanding of collection process, and terms like DPD, Fresh/Stab, POS, Resolution, etc.To give candidate case study to test approach towards skip...

**Job Summary** 1.Outbound Call Center Job description for Collections calls. There are a couple of variations in collections calls as well. e.g. the calls can be soft collection calls, in which the only purpose is to remind the customer of pending bills and due dates, or hard collection calls in case of defaulting customers in which the call center agents...

**Roles and Responsibilities** - ROLE : In-bound call handling from the clients of a reputed chain of Spas and Skin care clinics.CANDIDATE- 1+ Year in Voice / Inbound /Outbound calls- Excellent English communication and Client handling skills - Weekly off - 1 day (any day)Those with good English communication skills with at least 1 year experience in a call...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking...

ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerMust have proficiency Kannada and Telugu langauage Follow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the...

Previous calling experience must. - Must have proven track record. - Excellent in targets and sales - Health industry experience added advantage. - Should work under the target - Follow up the client - Good verbal communication skills are necessary complete training on calling provided. **Job Types**: Full-time, Permanent **Salary**: From ₹12,000.00 per...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

Manager - Contact Center As Manager, Contact Center you will be responsible for overseeing and managing the daily operations of a contact center. This includes ensuring that all customer interactions are managed in a timely and professional manner, maintaining high levels of customer satisfaction, and setting strategic goals for the team. You will also be...

Refex Group O3 Mobility is looking for Call Centre Executives 4 in no need to work in night and evening shift The office is located in Mekhri circle Sadashiva NAgar Armane road contact Raghavendran 9791192353 **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance Schedule: - Evening shift -...

If you are a highly motivated and results-oriented individual with a passion for sales in the field of call center, we encourage you to apply for this exciting opportunity.Job Title: Sales Executive- Call center Department: SalesReports To: Management Job Description: Develop and implement an extensive sales plan to grow our customer base and expand...

Company OverviewVCATCH is a leading BPO company based in Bangalore. Our core management team has decades of experience in the BPO industry and we adhere to Six-Sigma standards. We provide cost-effective call center services to various industries, including Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. With state-of-the-art technology and...

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough - Meet call...

Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...