Guest Relations Executive

5 days ago


Pune District Maharashtra, India CRII GROUP Full time

CRII GROUP is an esteemed real estate consultancy and investment firm based in Maharashtra since 2010, specializing in leasing, selling, and investment services for commercial, retail, IT, and industrial properties. Known for its professionalism and extensive experience in managing both single and multi-state projects, CRII GROUP serves as a "One Step Solution" for all real estate needs, including rental, sales, and development, consultancy, and investment advice.

**Job Role
- Guest Relationship Executive**

**Key Responsibilities**:

- **Sales Support**: Assist the sales team by managing schedules, creating sales documents and proposals, and maintaining comprehensive client records.
- **Data Management**: Ensure accurate data entry and management of sales and client information in the company's CRM system.
- **Client Coordination**: Act as a liaison between the sales team and clients, ensuring timely communication and follow-up on inquiries and requests.
- **Documentation**: Prepare and manage sales contracts, agreements, and other important documents, ensuring they are accurate and compliant with legal standards.
- **Process Improvement**: Identify opportunities for process optimization and contribute to the implementation of efficient practices within the back operations team.
- **Reporting**: Generate regular reports on sales metrics, customer engagement, and team performance to assist in strategic planning and decision-making.
- **Inventory Management**: Maintain up-to-date records of property listings, availability, and client preferences to support effective sales operations.
- **Compliance and Training**: Ensure all back-office operations comply with regulatory requirements and company policies. Participate in training and development sessions to enhance job performance and knowledge.

**Skills and Qualifications**:

- **Strong Organizational Skills**: Ability to manage multiple tasks and prioritize effectively.
- **Attention to Detail**: High level of accuracy in documentation and data management.
- **Communication Skills**: Excellent verbal and written communication skills.
- **Technical Proficiency**: Proficient in MS Office, particularly Word and Excel; familiarity with CRM systems is preferred.
- **Problem-Solving Skills**: Ability to identify and resolve issues promptly.
- **Teamwork**: Ability to collaborate effectively with team members and other departments.
- **Education**: Bachelor's degree in Business Administration, Finance, or related field.
- **Experience**: At least 1 year of experience in administrative support, back-office operations, or a related field, preferably in the real estate sector.

**Location-**

Preferred locations: PCMC

**Contact (Anisha
7387770870
)**

Pay: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 31/05/2024
Expected Start Date: 01/05/2024



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