Guest Relations Executive
1 week ago
**Additional Information**
**Job Number**25022103
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India, 422001
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.
Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Guest Relations Executive
4 days ago
Nashik, India Paradigm Consultancies Full time**GUEST RELATIONS EXECUTIVE ( ONLY FEMALES )** **JOB LOCATION : NASIK** **SALARY : 30,000 - 35,000** **EXPERIENCE : MINIMUM 2 - 5 YEARS OF EXPERIENCE AS A GUEST RELATION EXECUTIVE** **EXPERIENCE OF WORKING AT A HOTEL / HOSPITALITY INDUSTRY IS MUST.** We are seeking a Guest Relations Officer to provide top-notch customer service to clients of our...
-
Executive - Guest Relations
3 weeks ago
Nashik, Maharashtra, India Sula Vineyards Full time**Job details**: Job title - Executive - Guest RelationsEmployment type - PermanentNumber of openings - 1Job function - HospitalityPreferred location - Work from officeCity - Nashik**Job description**: Job description - Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the Resort and city. Check...
-
Guest Relation Executive
4 weeks ago
Nashik, Maharashtra, India Touchwood Bliss Full timeGuest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the resort facilities. You will also make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our...
-
Guest Relation Executive
1 week ago
Nashik, India Paradigm Consultancies Full timeWe are hiring Hospitality Professionals! Guest relation executive Location : Nashik Industry type : Hospitality **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Speak with the employer** +91 8956668039
-
Guest Relation Executive
4 weeks ago
Pune, Maharashtra, India BRAMHACORP Ltd Full timeWe are looking guest relationship executive for our organisation. Designation - Guest Relation Executive. Qualification - fresher / any graduate/HSC. Salary - up to 45k location - kalyani nagar / wadgaon sheri - Handling the guest and their queries, great and meet with customer, answer the call possession related documents preparing and handling over to...
-
Guest Relation Executive
3 weeks ago
Mumbai, Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time**The Summary of Oultet** It is a health-centric dining concept that focuses on fresh, nutritious, and locally sourced ingredients to promote overall well-being. The cuisine features balanced meals made from organic produce, lean proteins, whole grains, and plant-based options, catering to various dietary needs such as vegan, gluten-free, and...
-
Guest Relation Executive
3 days ago
Nashik, India Paradigm Consultancies Full timeWE ARE HIRING Designation : Guest Reletion Executive Salary : 15000-20000 Job Location : Nashik maharashtra Experiences : 1 YEARS IN HOTEL INDUSTRY MUST ONLY FEMALES CAN APPLY FULL TIME IMMEDIATE JOIN **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Speak with the employer** +91 8484977039
-
Guest Relation Executive
4 weeks ago
Bandra, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Hiring for Guest Relation Executive for a leading Bar and Kitchen** **Location: BKC, Mumbai.** **Position Type: Guest Relations.** **Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. -...
-
Guest Relation Executive
2 weeks ago
Churchgate, Mumbai, Maharashtra, India Berrys Hotels Private Limited Full time**Job Title**: Guest Relations Executive **Restaurant**: Mezcalita **Location**:Churchgate, Mumbai **Job Summary: - ** We are looking for a friendly and customer-focused **Guest Relations Executive** to provide exceptional service and ensure a memorable dining experience. You will manage reservations, greet guests, handle inquiries, and resolve concerns...
-
Guest Relation Executive
3 weeks ago
Juhu, Mumbai, Maharashtra, India SPESHALLY NHS Full timeJob Summary: The Guest Relations Executive (GRE) is responsible for creating a welcoming and memorable experience for hotel guests. The GRE will engage with guests, address their inquiries and concerns, and ensure that they receive exceptional service throughout their stay. This role requires strong communication skills, a positive attitude, and the ability...
-
Guest Relation Executive
4 days ago
Neral, Navi Mumbai, Maharashtra, India Yash Birla Group Full timeA guest relations executive, also known as a guest relations officer, guest relations coordinator, or guest relations specialist. Their responsibilities include: - Greeting guests: Welcoming guests upon arrival and providing exceptional customer service throughout their stay - Anticipating needs: Anticipating guest needs and building rapport with...
-
Guest Relation Executive
4 weeks ago
Mumbai, Maharashtra, India Morpheus Human Consulting Full timeReference Code: - 480-87 - Job Title: **Guest Relation Executive - Real Estate - Mumbai** - Category: - Real Estate - Job Description: - Job Title: Guest Relation Executive - Real Estate - Mumbai - Job Responsibilities: - 1. Maintain cordial relations with customers. - 2.regular after sales follow up and handle customer grievances, complaints and...
-
Guest Relation Executive
4 weeks ago
Koregaon Park, Pune, Maharashtra, India Binge Consulting Full time**Job Overview**: The Guest Relations Executive (GRE) is responsible for ensuring a high level of guest satisfaction by providing personalized service, addressing guest concerns, and coordinating with various departments to fulfill guest needs. The GRE serves as the primary point of contact for guests, helping to create a welcoming and memorable...
-
Guest Relation Executive
4 weeks ago
Koregaon Park, Pune, Maharashtra, India Binge Consulting Full time**Job Overview**: The Guest Relations Executive (GRE) is responsible for ensuring a high level of guest satisfaction by providing personalized service, addressing guest concerns, and coordinating with various departments to fulfill guest needs. The GRE serves as the primary point of contact for guests, helping to create a welcoming and memorable...
-
Guest Relation Executive
4 weeks ago
Khar Danda, Mumbai, Maharashtra, India Smart Moves Consultants Full time**ROLE-Guest Relations Executive** **Job Description of GRE-** - Supervision of Guest Assistance. - Execute all the guest relations activities to achieve maximum guest satisfaction index scores. - Provide training to staff on customer interaction, service standard and communication skills. - Adhering and inspecting the grooming standards of the staff and...
-
Guest Relation Executive
4 days ago
Mumbai, Maharashtra, India Chilzo Full time**Job Summary**: The Guest Relations Executive is responsible for creating a positive first impression on guests as they enter the establishment. This role involves greeting and seating guests, managing reservations, and coordinating with the wait staff to ensure a smooth and efficient dining experience. **Duties and Responsibilities**: 1.Greeting...
-
Guest Relations Executive
2 weeks ago
Goregaon East, Mumbai, Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time**The Summary of Oultet** It is a health-centric dining concept that focuses on fresh, nutritious, and locally sourced ingredients to promote overall well-being. The cuisine features balanced meals made from organic produce, lean proteins, whole grains, and plant-based options, catering to various dietary needs such as vegan, gluten-free, and...
-
Guest Relation Executive
3 weeks ago
Pune, Maharashtra, India Cushman & Wakefield Full time**Job Title** Guest Relation Executive **Job Description Summary** INCO: “Cushman & Wakefield”
-
Guest Relations Executive
3 days ago
Mumbai, Maharashtra, India ProPMO Services Pvt. Ltd Full timeServe as the primary point of contact for our clients and guests, ensuring they receive exemplary service and support. This role involves managing inquiries, providing information about our services, and fostering a welcoming environment within our coworking space. Pay: ₹700,000.00 - ₹800,000.00 per year **Benefits**: - Provident Fund Schedule: -...
-
Guest Relation Executive
2 weeks ago
Pune, Maharashtra, India GM Infotech Full time**Job Title: Guest Relation Executive** Location: Pune Key Responsibilities: - Greeting & Assistance: Welcome guests warmly, assist them with placing orders, explain menu items, and help them navigate the restaurant's services. - Order Coordination: Ensure orders are accurate, handle special requests, and follow up to ensure quick service. - Customer...