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Reservations Executive

2 months ago

Bengaluru, India SYSOTEL Technologies Pvt. Ltd. Full time

**Responsibilities for reservations Executive**
- Processes reservation requests from clients as per the hotel's requirements.
- Know the type of rooms available, their location, and their layout.
- Handles daily correspondence.
- Take calls to assist client needs with reservations including modifications and cancellations.
- To maximize revenue via up-selling.
- To accurately file all information regarding reservations and past bookings.
- Post advanced deposits to individual reservations and do a deposit audit.
- When requested send confirmation of reservations.
- To do the correspondence for the following day’s bookings to adhere to the checklist and ensure complete accuracy.

**Qualifications for a reservations Executive**
- Must possess professional telephone etiquette and have an excellent command of the English language
- Must be able to analyze client situations and make suggestions.
- Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management, and team members producing reports.
- Relevant qualification, preferably a College/University degree in Tourism.
- Able to work rapidly and accurately.
- Articulate communication, both written and verbal.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Ability to commute/relocate:

- Varthur Kodi, Whitefield,, Bengaluru - 560066, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Reservations/front office work: 1 year (required)

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