Customer Service Representative
3 weeks ago
**>Answer customer queries professionally through all the servicing channels and provide**
**information / resolutions within the specified turnaround time.**
**>Record and categorize all customer interactions.**
**>Interact with internal department for query resolution, maintain regular follow-ups.**
**>Provide regular updates to the Customer for attempted open cases.**
**>Adhere to the servicing escalation matrix so that specified TATs are achieved**
**Job Types**: Full-time, Permanent
Pay: ₹250,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- in any Broking/Banking/Financial: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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