Customer Service Representative

3 weeks ago


Airoli Navi Mumbai Maharashtra, India Acme Services Full time

**>Answer customer queries professionally through all the servicing channels and provide**

**information / resolutions within the specified turnaround time.**

**>Record and categorize all customer interactions.**

**>Interact with internal department for query resolution, maintain regular follow-ups.**

**>Provide regular updates to the Customer for attempted open cases.**

**>Adhere to the servicing escalation matrix so that specified TATs are achieved**

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- in any Broking/Banking/Financial: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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