Customer Service Representative

3 months ago


Navi Mumbai Maharashtra, India Enrolsy Full time

Greetings

We are pleased to announce that we are hiring for a leading international call center.

Location: Airoli

Designation: Client Servicing Representative

Qualification: HSC / Any Graduduate

Only **FEMALE **can apply.

Should have 1 year of experience in International Call Center.

Job Profile:

- Place outbound calls to customers to interact with them and identify their needs or issues.
- Follow set communication guidelines in addressing the needs and problems faced by customers.
- Build positive work relationship with customers to enhance the image and public perception of a company.
- Place outbound calls to customers to promote new products and services.
- Oversee the timely management of outgoing calls.
- Ensure call records are properly stored and organized in a call center database.
- Upsell products and services to customers when providing telecommunication solutions.

Shift Time: 8 PM - 5 AM

Week Off: Saturday - Sunday Off

Good Luck

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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