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Call Centre Operator

4 weeks ago

Gopalpura Jaipur Rajasthan, India Huesfab Clothing Full time

**Responsibilities**:

- Confirm orders placed by customers via phone calls in a professional and courteous manner.
- Upsell additional products or accessories to customers based on their preferences and purchase history.
- Provide product information, sizing guidance, and style recommendations to customers.
- Handle customer inquiries, complaints, and returns efficiently and professionally.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with other team members to ensure a seamless customer experience across all touchpoints.

**Requirements**:

- Previous experience in sales, customer service, or a related field is preferred.
- Excellent verbal communication skills and a friendly, customer-focused attitude.
- Strong persuasive skills with the ability to upsell and cross-sell products effectively.
- Proficiency in using computers and familiarity with CRM software.
- A passion for fashion and a keen eye for style trends.
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
- High school diploma or equivalent; additional education or training in sales or customer service is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for career growth and advancement within the company.
- Employee discounts on our products.
- Friendly and supportive work environment with a collaborative team culture.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)

Work Location: In person