Call Center Executive

2 months ago


Jaipur Rajasthan, India SVG Express Services Pvt.Ltd Full time

Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.

Identify the problem in depth and follow up to ensure that appropriate actions were taken We are currently looking for profile's of "Executive - Operations" for our Jaipur office. I’d like to tell you a little more about this position - entailed is the job description of the profile:
1. Support & provide customer service via chats/Calls

2. Handling customer queries.

3. Complete responsibility of managing and maintaining the Clients.

4. Meeting the expectations of the customers and other duties as assigned.

5. Build relationships with the given client accounts to get repeat business.

6. Should be able to answer servicing questions.

7. Provide prompt solutions for the queries and should execute them.

8. Be polite in calls and maintain the quality in every call they handle for the entire day.

9. Handling Operations part as wellon customers' requests.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.

Refer unresolved customer grievances or special requests to designated authority for further investigation.

Addition of new Clients and retention of existing clients.

Make reports on Excel, work on portals, Google sheets.

Take orders and make Invoice of finalized ones.

are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers

How will you make an impact in this role?

Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests

Build meaningful relationship through consultative questioning to ensure added value for the customer

Enhance our customers’ experience by finding opportunities to offer products based on our Cardmembers’ needs

Offer custom solutions and negotiate a positive outcome for the customer and American Express, aiming for first call resolution when possible

Meet and exceed quality goals, compliance regulations and productivity targets

Document necessary information

Re-prioritize to adapt to the ever-changing environment

Skills and Qualifications:
Undergraduate/Graduate/Postgraduate

Workplace Flexibility: INSERT Part or Full time. Shift flexibility requirements

Graduate or Under Graduate (with prior international call center experience) in any field from a recognized University can apply.work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,bpo,call center fresher,work from home part time,call center work from home,call centre,software developer fresher,computer operator

*

Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.

Strong written and verbal communication.

Analytical mind & attention to detail.

Knowledge of Amex card product would be preferred.

Demonstrated consultative experience, ability to influence, resourceful.bpo - fresher - data entry - part time - call center fresher - work from home part time - back office - computer operator - freshers job,back office,12 pass

Pay: ₹9,277.38 - ₹15,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person


  • Call Center Executive

    5 months ago


    Jaipur, Rajasthan, India SVG Express Services Pvt.Ltd Full time

    Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken We are currently looking for profile's of "Executive - Operations" for our Jaipur office. I’d like to tell you a little more...

  • Call Center Executive

    3 weeks ago


    Jaipur, Rajasthan, India SVG Express Services Pvt.Ltd Full time

    Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken We are currently looking for profile's of "Executive - Operations" for our Jaipur office. I’d like to tell you a little more...

  • Call Center Executive

    5 months ago


    Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time

    Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests. Keep records of customer interactions and transactions, recording details of inquiries, complaints,...

  • Call Center Executive

    5 months ago


    Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time

    are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers How will you make an impact in this role? Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests Build meaningful...

  • Call Center Executive

    5 months ago


    Jaipur, Rajasthan, India SVG Express Services Pvt.Ltd Full time

    Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related answers. Maintain good customer relations.day and night shift avaiable Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer and...

  • Call Center Executive

    5 months ago


    Jaipur, Rajasthan, India BALAJI HANDICRAFTS AND FEBRICATION Full time

    2. Should have basic knowledge computers. 4. Should be well aware of computer work. 6. Good Communication Skills 7. Should be ready to make career in BPO/ITES Industry. 8. Freshers Are Most Welcome 9. Age limit 18 to 28 Roles and Responsibilities 2. Sales discussions & Lead Generation 3. Approaching targeted customers for hardware & industrial...

  • Call Center Executive

    4 months ago


    Jaipur, Rajasthan, India MENSEN HELPEN INDIA Full time

    We have an urgent opening to work as a Call Centre Representative. Job Details are as follows. - Able to do Lead Generation. - Fluency in English is a must. - Able to work in Night shift (US Shift) - Job Timing: 7:30 pm to 4:30 am - Industry: International Call Center/ ВРО/ КРО Attractive Incentives - Job Location: BS Tower, New Sanganer Rd, near...

  • Call Center Executive

    5 months ago


    Jaipur, Rajasthan, India MENSEN HELPEN INDIA Full time

    We have an urgent opening to work as a Call Centre Representative. Job Details are as follows. - Able to do Lead Generation. - Fluency in English is a must. - Able to work in Night shift (US Shift) - Job Timing: 7:30 pm to 4:30 am - Industry: International Call Center/ ВРО/ КРО Attractive Incentives - Job Location: Vashali Nagar, Jaipur For more...

  • Call Center Executive

    2 months ago


    Jaipur, Rajasthan, India MENSEN HELPEN INDIA Full time

    We have an urgent opening to work as a Call Centre Representative. Job Details are as follows. - Able to do Lead Generation. - Fluency in English is a must. - Able to work in Night shift (US Shift) - Job Timing: 7:30 pm to 4:30 am - Industry: International Call Center/ ВРО/ КРО Attractive Incentives - Job Location: BS Tower, New Sanganer Rd, near...


  • Jaipur, Rajasthan, India BALAJI HANDICRAFTS AND FEBRICATION Full time

    2. Should have basic knowledge computers. 4. Should be well aware of computer work. 6. Good Communication Skills 7. Should be ready to make career in BPO/ITES Industry. 8. Freshers Are Most Welcome 9. Age limit 18 to 28 Roles and Responsibilities 2. Sales discussions & Lead Generation 3. Approaching targeted customers for hardware & industrial...

  • Call Center Executive

    5 months ago


    Jaipur, India Bridging Gaps Full time

    Looking for Call Center Executive for One Of The Leading 2 Wheeler Manufacturing Company in Jaipur **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions...


  • Jaipur, Rajasthan, India BALAJI HANDICRAFTS AND FEBRICATION Full time

    2. Should have basic knowledge computers. 4. Should be well aware of computer work. 6. Good Communication Skills 7. Should be ready to make career in BPO/ITES Industry. 8. Freshers Are Most Welcome 9. Age limit 18 to 28 Roles and Responsibilities 2. Sales discussions & Lead Generation 3. Approaching targeted customers for hardware & industrial...


  • Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time

    A telemarketer's job involves making outbound calls to potential customers with the aim of promoting or selling a product or service. Here's a general job description for a telemarketer: **Job Title: -** Telemarketer **Job Overview: -** As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and...


  • Jaipur, Rajasthan, India BALAJI HANDICRAFTS AND FEBRICATION Full time

    Students are getting cab facility for night Responsibilities: Inbound/Outbound Calls II Data Entry - Comfortable With Working On Laptop/Desktop, Entering Data Etc.fresher - part time - computer operator - freshers job vacancy -data entry operator -office assistant - Great opportunity to build your career in a call center and grow your career to earn and...


  • Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time

    Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests. Keep records of customer interactions and transactions, recording details of inquiries, complaints,...


  • Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time

    Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests. Keep records of customer interactions and transactions, recording details of inquiries, complaints,...


  • Jaipur, Rajasthan, India Humaniquee Full time

    International Calling exp. min 6 month Good English Communication Only. Requirement and Skills: - High school diploma or equivalent. Proven experience in a call center or customer service role is advantageous. Strong active listening and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work in a fast-paced and...

  • Call Center Executive

    5 months ago


    Jaipur, Rajasthan, India Planet Solutions Full time

    Title: Call Centre Executive Location: Jaipur (With good Communication skills) Experience - 2 years of experience **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹21,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - tele sales: 1 year...


  • Jaipur, India boston hr solution Full time

    Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related...


  • Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full time

    A telemarketer's job involves making outbound calls to potential customers with the aim of promoting or selling a product or service. Here's a general job description for a telemarketer: **Job Title: -** Telemarketer **Job Overview: -** As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and...