Customer Relationship Executive

6 days ago


Noida, India ARIHANT INFOMARKETING PRIVATE LIMITED Full time

**URGENT OPENING FOR CUSTOMER RELATIONSHIP EXECUTIVE**

**6 Days working, Fixed Day shift, Fixed sunday off, Job Location Noida (no Cab Facility)**

**JOB DESCRIPTION**
- Handle Inbound and Outbound calling for customer service.
- Handling customer queries via online.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Conduct follow-ups to ensure complete resolution of issues Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Coordinating and folloup with International Team

**REQUIRED**
- Min exp 2 Years of experience in telephonic customer care_
- Experience with Ecommerce companies (selling portals) will be a plus point_
- Should be smart and good in spoken and written english_
- Should be a Graduate and Comfortable working on computer_

**ABOUT US**:
We are one of the biggest sellers on leading Online Platforms (selling portals). We also have our own International Apparel Brand, We have offices in India (Noida), Dubai, and Europe

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: One location

**Speak with the employer**
+91 9871230503



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