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Customer Relationship Executive
2 months ago
Job Title : Customer Relationship Executive
Exp - 2 to 6 Years
Qualification: Graduate
Immediate Joiner
Job Role:
Managed customer relationships and provided exceptional customer service to ensure high levels of satisfaction.
Acted as a liaison between customers and the sales team, effectively addressing inquiries, resolving issues, and providing product information.
Maintained an organized customer database, accurately recording customer interactions, preferences, and feedback.
Collaborated with the marketing team to develop and implement customer retention strategies, resulting in improved customer loyalty and increased sales.
Conducted market research to identify customer needs, preferences, and trends, providing valuable insights to the sales and marketing teams.
Assisted in organizing and coordinating promotional events and campaigns to attract new customers and enhance brand awareness.
Regularly achieved and exceeded monthly sales targets through effective relationship management and upselling techniques.
Good Communication skills, confidence
**Job Type**: Fresher
**Salary**: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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