Applications Support

4 days ago


Hyderabad Telangana, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

**Responsibilities**:

- Handle all customer queries/servicedesk tickets coming via various channels like Jira, Symphony, chat etc.
- Provide in depth troubleshooting and problem solving assistance to our customers
- Conduct basic system administration and routine maintenance for apps
- Offer guidance to customers on product features, usage, best practices
- Lead Incident response and resolution efforts when critical issues arise

**Required Skill-Set**:

- Strong understanding of DevOps principles, methodologies and practices to facilitate collaboration between development & operations teams
- Strong experience with CI/CD Pipelines to be able to troubleshoot and automate build, test and deployment process
- Experience working with version control systems like Github, Bitbucket etc.
- Scripting skills in languages like Bash, Python or PowerShell to automate tasks and streamline processed
- Excellent problem-solving skills and the ability to analyze complex issues and provide effective solutions.
- Strong communication and collaboration skills to work effectively with cross-functional teams.

**Desired Skill-set**:

- Familiarity with cloud platforms such as AWS, Azure, or GCP.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.


  • Application Support

    2 weeks ago


    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Job Title /Level: Mission Control - Senior Associate / 602** **Job Description**: **Job responsibilities**: - Focuses on quick incident mitigation primarily to reduce downtime for customers. - Monitors changes going into the environment while ensuring system stability. - Provides technical leadership and decision taking for quick...

  • Application Support

    2 weeks ago


    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: - Hands on Experience in Application Support/ Production Support, Database exposure-oracle, design, run & optimize SQL queries, writing Splunk queries, Unix/Linux, automation exposure-ansible, python. - BS/BA degree or equivalent experience - Working knowledge...

  • Applications Support

    2 months ago


    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Description**: Chase Consumer & Community Banking serves nearly 80+ million consumers and 4+ million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. As a Chase employee, you’ll be part of...


  • Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Description**: Chase Consumer & Community Banking serves nearly 80+ million consumers and 4+ million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. As a Chase employee, you’ll be part of...

  • Applications Support

    4 weeks ago


    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: - BS/BA degree or equivalent experience - Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed - 8+ years of Hands-on Production Support/Engineering experience with: -...


  • Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: - BS/BA degree or equivalent experience - Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed - 5+ years of Hands-on Production Support/Engineering experience with: -...


  • Hyderabad, Telangana, India Viswam Creative Technologies Full time

    **Role: Application / Production support** **Location: Hyderabad.** **Required Skills**: - 5+ years of experience in Application / Production support roles - Basic knowledge on SQL - Good communication skills. **Expectation of tasks**: - DRP testing co-ordination, documentation, Incident queue management, Reporting needs to be done - Analysis of repeated...


  • Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Job summary** You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where DATA PLATFORM is of paramount importance, you can play a pivotal role **Job responsibilities** - Perform daily health checks, working closely with end users, development staff and Infrastructure teams,...


  • Hyderabad, Telangana, India INFINIMINDS Private Limited Full time

    WebLogic, IIS, EAI (Middleware Applications) - Oracle DB, SQL dba and basic knowledge on Linux commands. - Basic knowledge on Installing and configuring WebLogic domains. - Required Performance monitoring. - Deploying and troubleshooting of deployment like JAR, EAR, WAR etc. - Good Knowledge on SSL Certificates - Basic Troubleshooting and checking logs. -...

  • Applications Support

    4 weeks ago


    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: - BS/BA degree or equivalent experience - Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed - Working knowledge of development toolset to design, develop, test,...


  • Hyderabad, Telangana, India Wipro Limited Full time

    Hyderabad, India; Bengaluru, India - Tech Hiring - 3079053 **Role Purpose** - The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. _ **Do** - **Oversee and support process by reviewing daily...


  • Hyderabad, Telangana, India CGI Full time

    Objectives Maintenance and Enhancements Participate in release cycles for functional validation on staging/pre-prod/prod environment. Review release and coordinate around deployment/post release checks, do communication. Liaises with the Development teams to ensure enhancements and bug fixes are prioritized. Ensuring the timely delivery of change in...

  • Applications Support

    3 weeks ago


    Hyderabad, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION**  This role requires a wide variety of strengths and capabilities, including: - BS/BA degree or equivalent experience - Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed - Working knowledge of development toolset to design, develop, test,...

  • Applications Support

    3 weeks ago


    Hyderabad, India JPMorgan Chase Bank, N.A. Full time

    **Introduction**: We have an exciting and rewarding opportunity for you to take your Infrastructure/Application support career to the next level. **Job summary**: As part of the job role at JPMorgan Chase, you serve as a software and systems administrator to operate and manage large-scale, massively distributed, fault tolerant systems. You are responsible...


  • Hyderabad, Telangana, India Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Application Packager

    2 weeks ago


    Hyderabad, Telangana, India Celanese International Corporation Full time

    Responsibilities 职责: - Provide Requestor with submission support for Packaging Requests - Package Request Form (PRF) creation - Validate the requirements generated by the Requestor - Work with the Application Owner to resolve any issues identified with requirements - Obtain sign-off of the Packaging Request by Application Owners - Perform Integration...


  • Hyderabad, India Diamondpick Full time

    Job DescriptionThe Application Support Engineer will be responsible for resolving the issues in Bharat Bill Pay online and offline applications. The person will be responsible for monitoring, managing and working in 24 x 7 OLTP environment in BBPS. Responsible for working in 24 x 7 mission-critical Bill Payment applications and expected to coordinate with...


  • Hyderabad, Telangana, India CGI Full time

    Position Description:ObjectivesThe role will mainly focus on the functional & technical support of in-scope applications, monitoring, troubleshooting, resolving and communicating the production events to end users and stakeholders.The event can be of various types and nature, ranging from simple application error or infrastructure issues related to Database...


  • Hyderabad, India Korn Ferry Full time

    We are currently seeking anApplication Support Engineerto join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...


  • Hyderabad, India Korn Ferry Full time

    We are currently seeking anApplication Support Engineerto join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...