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Telemarketing Executive
1 week ago
A telemarketing executive, also sometimes called a telesales executive, is a salesperson who uses the phone to generate leads, qualify potential customers, and close deals. Here's a rundown of their typical responsibilities:
**Sales-focused tasks**:
- **Cold calling**: Reaching out to potential customers who haven't expressed prior interest to introduce the company's products or services
- **Qualifying leads**: Assessing potential customers' needs and budget to see if they're a good fit for what the company offers
- **Giving presentations**: Explaining the features and benefits of the company's offerings over the phone
- **Negotiating deals**: Working with potential customers to reach an agreement on price and terms
- **Closing sales**: Securing customer commitments to buy
**Customer service tasks**:
- **Answering inbound calls**: Responding to inquiries from potential customers who have already expressed interest
- **Handling objections**: Addressing customer concerns and overcoming their reservations about buying
**Data and reporting tasks**:
- **Maintaining call logs**: Keeping track of interactions with potential customers
- **Updating customer relationship management (CRM) systems**: Inputting data on customer interactions
**Other responsibilities**:
- Staying up-to-date on the company's products or services
- Following telephone scripts while also personalizing conversations
- Meeting or exceeding sales targets
Telemarketing executives should have strong communication and persuasion skills. They also need to be resilient in the face of rejection, as cold calling can involve a lot of "no's" before getting to a "yes."
There are two main types of telemarketing executive positions:
- **Entry-level**: These roles focus on outbound calls, often cold calling, to generate leads and qualify potential customers.
- **Senior-level**: These positions may involve a mix of outbound and inbound calls, with a greater emphasis on closing sales and managing client relationships.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91
916374723367
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