E-commerce Associate
7 days ago
**Position**: E-Commerce Executive
**Experience**: Minimum 3-4 years
**Location**: Noida Sec-2
**Employment Type**: Full-time
**Key Responsibilities**:
**Product Listing and Delisting**:
- Manage the listing and delisting of products on various e-commerce platforms.
- Ensure product details are accurate, including descriptions, pricing, images, and specifications.
- Conduct regular audits to maintain up-to-date product catalogs.
**Portal Management**:
- Handle daily operations across multiple e-commerce portals, including inventory updates and monitoring platform compliance.
- Optimize listings to enhance visibility and sales performance.
- Analyze platform performance metrics and implement improvements.
**Product Updates**:
- Update product details such as availability, pricing, discounts, and promotions.
- Collaborate with the design team for high-quality product images and descriptions.
**Coordination with Buyers and Sellers**:
- Serve as the primary point of contact for buyer and seller inquiries.
- Address complaints, resolve issues promptly, and maintain a positive relationship with stakeholders.
**Logistics and Dispatch Coordination**:
- Liaise with the logistics team to ensure timely order dispatch and delivery.
- Track shipments and provide updates to buyers and sellers.
- Resolve logistics-related issues efficiently.
**Sales Proceeds Management**:
- Oversee the management of sales proceeds, including reconciliations and timely disbursements.
- Coordinate with the accounts team for payment processing and invoice generation.
**Reporting and Analysis**:
- Generate regular reports on sales, inventory, and platform performance.
- Provide insights for improving operations and achieving sales targets.
**Key Skills and Requirements**:
- Proficiency in managing major e-commerce platforms such as Amazon, Flipkart, Shopify, etc.
- Strong knowledge of e-commerce operations, including logistics and inventory management.
- Excellent communication and coordination skills to work with buyers, sellers, and internal teams.
- Hands-on experience with data analysis and reporting tools.
- Problem-solving and decision-making capabilities.
- Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with CRM/ERP systems is a plus.
**Education**:
- Bachelor's degree in Business Administration, E-Commerce, or a related field.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
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