Guest Relation Executive
3 weeks ago
**Key Responsibilities**:
**Front Desk Management**:
- Greet and welcome clients, visitors, and vendors with a friendly and professional demeanor.
- Answer and direct incoming calls to the appropriate department or personnel.
- Maintain a neat and organized front desk area.
- Ensure a pleasant and welcoming atmosphere in the reception area.
**Visitor Assistance**:
- Register and guide visitors to their respective appointments or meetings.
- Provide basic information about the company and its services.
- Assist clients with inquiries, brochures, and general information.
- Assist clients to AV Room for project videos, showing sample flat whenever needed and requested by Sales Executives during peak hours.
**Administrative Support**:
- Assist various departments with administrative tasks such as data entry, document preparation, and filing.
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain and update contact lists, office supplies, and inventory.
- Accurate site billing of labor and any other agencies to ensure timely and transparent payment processing.
- Regular checks to verify the accuracy of CP invoices.
- Maintaining Petty Cash Expenses.
- Registering new employees on biometric and sharing data to HR on weekly basis.
- Co-ordinating with booked clients for agreement copy and receipts.
**Appointment Scheduling**:
- Schedule appointments and meetings for team members.
- Coordinate conference room bookings and ensure meeting spaces are prepared.
**Communication**:
- Relay messages promptly and accurately to the appropriate personnel.
**Security**:
- Monitor access to the premises and ensure visitor compliance with security procedures.
- Report any suspicious or unauthorized activities to the appropriate authorities.
**Maintain Records**:
- Maintain visitor logs, access control records, and other relevant documentation.
**Qualifications**:
- U.G or any Graduation; additional education or certification is a plus.
- Proven experience as a Front Desk Executive or similar role in a professional environment.
- Excellent communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional customer service skills.
- Professional appearance and demeanor.
- Ability to handle sensitive and confidential information with discretion.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Application Question(s):
- What is the notice period in your current organization?
**Experience**:
- total work: 4 years (preferred)
- Front desk: 4 years (preferred)
- GRE at Real Estate Developer: 2 years (preferred)
Work Location: In person
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