Tpl App Executive

1 month ago


Mumbai Maharashtra, India Binnys Boutique Full time

**Job Title**: TPL App Executive (Delhi) - Work from Home

**Job Summary**:
**Key Responsibilities**:
App Promotion: - Actively market the TPL App by visiting tennis academies throughout Delhi, aiming to enhance its visibility and encourage engagement among players, coaches, and administrative staff. - Collaborate with marketing teams to develop and implement creative promotional strategies for the app, geared toward maximum reach and impact.
Helpline Management: - Direct operations for the TPL Helpline, addressing inquiries and concerns from stakeholders including academies and individual players. - Guarantee prompt and effective solutions to issues communicated through the helpline, ensuring a high level of user satisfaction.
User Coordination: - Serve as the primary contact for app users, maintaining open channels of communication and providing timely responses to feedback. - Exchange insights with coordinators from other cities, incorporating their experiences to enhance the TPL App's relevance and functionality in Delhi.
Query Resolution: - Take responsibility for resolving any questions or issues related to the TPL App and associated software activities, routing complex concerns to the appropriate personnel.
Academy Support: - Offer essential support to affiliated tennis academies in adopting and utilizing TPL software, especially for the coordination and execution of TPL tournaments.

**Qualifications**:
Proven experience in marketing, communication, or a related field.
A solid understanding of tennis, including rules, player dynamics, and tournament structures.
Strong interpersonal skills with a knack for building professional relationships.
Technical proficiency with mobile apps and software.
Exceptional problem-solving abilities and customer service orientation.
Ability to work independently and as part of a collaborative team

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your current salary?
- What is your expected salary?
- What is your notice period ?
- Total years of experience you hold?

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9769766183


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