Operations Associate

2 weeks ago


Gurgaon, India Sova Health Full time

**Operations Associate**

**Nature of Position**:Full-time with 2-month probation

**Experience: 1-2 years**

**Location: Gurgaon - Work from office**

**Payscale**:3-3.6 LPA

**Company Overview**:
Sova Health is India’s first full-stack Gut Health company offering Gut Microbiome
Testing, 1-1 Coaching, and personalized supplements for conditions ranging from digestive issues to chronic and metabolic conditions.

**Job Overview**:
Sova Health is seeking a highly motivated Operations Member who will be responsible for logistics and maintaining communication with different marketplaces, and user onboarding, community engagement activities with users daily. Because we are an early-stage startup, as you continue to work with us, your roles and responsibilities will evolve accordingly.

**Who You Are**:

- You understand the value and importance of preventive care for maintaining health
- High attention to detail.
- Strong written and verbal communication skills
- Empathetic
- Adaptable
- Ability to work on multiple projects at once

**Your responsibilities and duties**:

- Maintaining a daily log of new users, consultations
- Communicating with users throughout their journey with SOVA, and ensuring that

users comply to program requirements
- Creating and streamlining user onboarding and consultation processes for us.
- Constantly seeking user feedback and implementing in upcoming features.
- Utilize Excel, Google Sheets, and other software to create data.
- Knowledge for logistics.

**Salary**: ₹300,000.00 - ₹350,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Gurgaon District, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8317062980
Expected Start Date: 01/07/2023


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