Call Centre Agent

2 weeks ago

Bengaluru, India The Little Gym Full time

The Little Gym India is seeking a highly motivated and enthusiastic Telesales Specialist to join our team. As a Telesales Specialist, you will be responsible for generating new business opportunities and promoting our programs and services to potential customers over the phone. You will play a crucial role in driving sales and expanding our customer base, ensuring our organization continues to make a positive impact on children's lives through our unique gym programs.

**Responsibilities**:

- Outbound Calls: Make outbound calls to prospective customers to introduce The Little Gym India's programs, highlight the benefits, and convert leads into sales opportunities.
- Sales Pitch: Deliver compelling sales pitches that effectively communicate the value proposition of our gym programs, emphasizing how they can positively impact children's physical, social, and cognitive development.
- Customer Relationship Management: Build and maintain strong relationships with potential customers, addressing their inquiries, and providing accurate and relevant information to encourage them to enroll in our programs.
- Sales Targets: Meet and exceed monthly and quarterly sales targets to contribute to the overall success of the organization.
- Product Knowledge: Maintain up-to-date knowledge of The Little Gym India's programs, services, and offerings to answer questions and provide detailed information to potential customers.
- Follow-Up: Conduct follow-up calls with potential customers who have expressed interest but have not yet enrolled, ensuring timely and personalized communication to encourage conversions.
- Feedback: Gather and relay customer feedback to the management team, contributing to ongoing improvement of our programs and services.
- Collaboration: Work closely with the marketing and operations teams to align sales strategies with marketing efforts and operational capabilities.
- Sales Reporting: Maintain accurate and up-to-date records of sales activities and outcomes in our CRM system for analysis and reporting purposes.

Qualifications:

- Education: A bachelor's degree in business, marketing, or a related field is required.
- Experience: Proven experience in telemarketing or telesales roles, with a track record of meeting and exceeding sales targets.
- Excellent Communication Skills: Exceptional verbal communication skills with the ability to engage potential customers, build rapport, and deliver persuasive sales pitches.
- Sales Drive: Highly motivated, target-driven, and able to thrive in a competitive sales environment.
- Customer-Oriented: A customer-centric approach with a genuine passion for promoting children's development and well-being.
- Team Player: Ability to work collaboratively with colleagues and support the overall goals of The Little Gym India.
- Adaptability: Open to learning and adapting to new sales techniques and strategies.
- Time Management: Strong organizational skills to manage multiple leads and prioritize follow-up activities effectively.
- Tech-Savvy: Proficiency in using CRM systems, Microsoft Office, and other sales-related software.
- Language Skills: Fluency in English is essential. Additional regional languages will be advantageous.

Join our dynamic team and make a positive impact on the lives of children across India. If you have a passion for sales and a desire to contribute to children's development, we want to hear from you

Work days - Monday - Saturday

Location -Bangalore - Indiranagar

Timings -10am to 7 pm

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 9742693588
Expected Start Date: 01/08/2023

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