Voice and Accent Trainer
5 months ago
Role
- Voice and Accent Trainer
Location
- Pune
Work from office
Rotational Shifts
Required skill set:
1. Bachelor's degree in any stream.
2. 4+ years of overall experience. Client-facing experience in Telecom, customer support, facilitation and coaching.
3. Fluency of language with prior engagement with Telecom Customers.
4. Excellent communication (verbal and written) in English
5. Ability to coach multiple agents and batches
6. Excellent interpersonal skills Strong work ethic and ability to work with mínimal supervision.
Roles & Responsibilities
Pre training - Conduct Training Needs Identification (TNI) and enable the necessary training intervention
Training Batch
- Communicate training progress daily/weekly to internal stakeholders. Keep batch engaged
Train both new hires and existing agent population on Communication and required soft skills
Post Training
- Accredit associates before moving a resource into production (new joiner & existing associate).
Implement learning solutions to improve service delivery and Customer experience in support of meeting/exceeding project SLAs
Work closely with support teams (Quality & Ops) to improve training processes and identify areas for improvement.
Reporting - Ensure all Training data like batch files, Batch Roster, Training & other schedules are maintained
Knowledge Management
- Stay up-to-date with product knowledge to make effective recommendations for improved performance as well as to identify product training needs for new product launches/changes
Create training materials and SOPs in collaboration with other support teams
Work with recruiting, Supplier Facility trainers and leaders to ensure effective testing, screening and onboarding practices are in place
**Job Types**: Full-time, Permanent
Pay: Up to ₹900,000.00 per year
**Benefits**:
- Commuter assistance
- Internet reimbursement
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Bachelor's (required)
**Experience**:
- Training & development: 1 year (preferred)
- International Customer support: 4 years (required)
Work Location: In person
-
Voice & Accent Trainer
5 months ago
Pune District, Maharashtra, India Manning Consulting Full timeHiring For Communication Trainer Profile - Voice & Accent Trainer Experience 2+ years in Voice & Accent Trainer, Communication trainer, Communication coach, Voice Coach, Trainer. Excellent Communication Skills required. Package Upto 7.5LPA Shift - Rotational Shift 5 days working Location - Pune Find it interesting, Please call me on 9362502648 Pay:...
-
Voice and Accent Trainer
2 months ago
Chandivali, Mumbai, Maharashtra, India Zilicon Network Solutions Full timeJob Description: Freelance Voice and Accent Trainer (US English - 15 Days Project) Position: Freelance Voice and Accent Trainer (US English) Location: Kanakia Boomerang, Andheri East Timing: US Night Shift. Working Days: Monday to Friday. Project Duration: 15 Days **Job Type**: Freelance/Contract Experience: Minimum 2-4 years in US English voice and...
-
Voice & Accent Trainer
5 months ago
Nashik, Maharashtra, India Paradigm Consultancies Full time**WE ARE HIRING** **Job designation: - Voice Accent Trainer** **Job location: - Nashik, Maharashtra** **Salary: - 28,000-35,000 Per Month** **Experience: - ** **Total experience: - ** - 5 years of experience in accent training, **Minimum experience: - ** - At least 2 years of experience in accent training, **Education: - ** - Bachelor’s...
-
Voice & Accent Trainer
5 months ago
Dahisar, Mumbai, Maharashtra, India Universal Education Full timeThe role of a Voice and Accent Trainer in a school involves developing and refining the verbal communication skills of students. This position is crucial for enhancing students' language proficiency, pronunciation, and overall communication abilities. Here is a detailed job description: Curriculum Development: - Design and develop a comprehensive...
-
Voice & Accent Trainer
5 months ago
Dahisar, Mumbai, Maharashtra, India Universal Education Full timeThe role of a Voice and Accent Trainer in a school involves developing and refining the verbal communication skills of students. This position is crucial for enhancing students' language proficiency, pronunciation, and overall communication abilities. Here is a detailed job description: Curriculum Development: - Design and develop a comprehensive...
-
Voice and Accent Trainer International BPO
1 week ago
Pune, India r3 Consultant Full timeVoice and Accent Trainer Package: upto 15 LPA Joining: Immediate Location: Pune (Hinjewadi) No of requirements: 1 Role Description This is a fulltime onsite role for a Voice and Accent Trainer located in Pune. The Voice and Accent Trainer will be responsible for providing vocal coaching and instruction to trainees conducting voice lessons and training...
-
Voice and Accent Trainer
5 months ago
Pune, India TIGI HR Solution Pvt. Ltd. Full time**Position: Voice & Accent Trainer** **Experience: 5+ Years** **Job Location: Work from Home** **Notice Period: Immediate to 30 Days** **Roles & Responsibilities**: - Ability to deal with all levels of team members with different accents. - Ability to work on MTI. - Good presentation skills. - Willing to work on a trainee from scratch to improve his/her...
-
Voice and Accent Trainer International BPO
3 weeks ago
pune, India r3 Consultant Full timeVoice and Accent Trainer Package: upto 15 LPAJoining: ImmediateLocation: Pune (Hinjewadi)No of requirements: 1Role DescriptionThis is a fulltime onsite role for a Voice and Accent Trainer located in Pune. The Voice and Accent Trainer will be responsible for providing vocal coaching and instruction to trainees conducting voice lessons and training sessions...
-
Voice and Accent Trainer International BPO
1 month ago
Pune, India r3 Consultant Full timeVoice and Accent Trainer Package: upto 15 LPAJoining: ImmediateLocation: Pune (Hinjewadi)No of requirements: 1Role DescriptionThis is a fulltime onsite role for a Voice and Accent Trainer located in Pune. The Voice and Accent Trainer will be responsible for providing vocal coaching and instruction to trainees conducting voice lessons and training sessions...
-
Voice and Accent Trainer International BPO
1 week ago
pune, India r3 Consultant Full timeVoice and Accent Trainer Package: upto 15 LPAJoining: ImmediateLocation: Pune (Hinjewadi)No of requirements: 1Role DescriptionThis is a fulltime onsite role for a Voice and Accent Trainer located in Pune. The Voice and Accent Trainer will be responsible for providing vocal coaching and instruction to trainees conducting voice lessons and training sessions...
-
Senior Voice and Accent Trainer
2 days ago
Pune, Maharashtra, India Access Healthcare Services Full timeJob Title: Senior Voice and Accent TrainerWe are seeking a skilled Senior Voice and Accent Trainer to join our team at Access Healthcare Services in Pune. The ideal candidate will be passionate about training corporate associates and have a keen interest in career growth at a large enterprise.Key ResponsibilitiesFacilitate new hire training on English...
-
Voice and Accent Trainer International BPO
1 month ago
Pune, India r3 Consultant Full timeVoice and Accent TrainerPackage: upto 15LPAJoining:ImmediateLocation: Pune(Hinjewadi)No of requirements:1RoleDescriptionThis is a fulltime onsite rolefor a Voice and Accent Trainer located in Pune. The Voice andAccent Trainer will be responsible for providing vocal coaching andinstruction to trainees conducting voice lessons and trainingsessions and...
-
Senior Voice and Accent Trainer
2 weeks ago
Pune, Maharashtra, India Access Healthcare Services Full time{"h2": "Senior Trainer - Voice and Accent", "p": "We are seeking a highly skilled Senior Trainer to join our team in Pune. The ideal candidate will have a passion for training corporate associates with business English-speaking skills and a desire for career growth at a large enterprise. This role offers a range of benefits, including free pick up and drop...
-
International BPO Voice and Accent Trainer
1 week ago
Pune, Maharashtra, India r3 Consultant Full timeJob Title: Voice and Accent TrainerJob Summary: We are seeking a skilled Voice and Accent Trainer to join our team at r3 Consultant. As a Voice and Accent Trainer, you will be responsible for providing vocal coaching and instruction to trainees, conducting voice lessons and training sessions, and developing music education programs.Key...
-
International BPO Voice and Accent Trainer
1 week ago
Pune, Maharashtra, India r3 Consultant Full timeJob Title: Voice and Accent TrainerJob Summary: We are seeking a skilled Voice and Accent Trainer to join our team at r3 Consultant. As a Voice and Accent Trainer, you will be responsible for providing vocal coaching and instruction to trainees, conducting voice lessons and training sessions, and developing music education programs.Key...
-
International Voice and Accent Coach
2 weeks ago
Pune, Maharashtra, India r3 Consultant Full timeJob Title: Voice and Accent TrainerJoin r3 Consultant as a Voice and Accent Trainer and take on a challenging role that requires expertise in vocal coaching and instruction. As a Voice and Accent Trainer, you will be responsible for providing training and coaching to freshers and developing music education programs.Key Responsibilities:Provide vocal coaching...
-
International Voice and Accent Coach
2 weeks ago
Pune, Maharashtra, India r3 Consultant Full timeJob Title: Voice and Accent TrainerWe are seeking a highly skilled Voice and Accent Trainer to join our team at r3 Consultant. As a Voice and Accent Trainer, you will be responsible for providing vocal coaching and instruction to trainees, conducting voice lessons and training sessions, and developing music education programs.Key Responsibilities:Provide...
-
Accent Communication Trainer
1 month ago
Pune, Maharashtra, India MentorBeep Full timeJob Description: Accent Communication Trainer Location: Bopodi Pune - 411020 Position: Accent Communication Trainer About the Role: We are excited to announce that we are hiring for the position of Accent Communication Trainer. This role is crucial in helping our clients enhance their English communication skills, focusing on intonation, pronunciation,...
-
Voice and Accent Trainer
5 months ago
Pune, Maharashtra, India Genesis HR Services Full timeRole - Voice and Accent Trainer Location - Pune Work from office Rotational Shifts Required skill set: 1. Bachelor's degree in any stream. 2. 4+ years of overall experience. Client-facing experience in Telecom, customer support, facilitation and coaching. 3. Fluency of language with prior engagement with Telecom Customers. 4. Excellent communication...
-
Voice and Accent Trainer
2 months ago
Pune, Maharashtra, India JK HR Services Full timeJK HR Services is looking for Accent Communication Trainer for IT company. This is a permanent role and there is no traveling. - **How to Speak Proper English**: Emphasize correct grammar and pronunciation. - **Boosting Confidence**: Techniques to enhance self-assurance in English-speaking abilities. - **Overcoming Public Speaking Fear**: Strategies to...