Aladdin Business, Client Service, Analayst-2

2 weeks ago

Gurugram Haryana, India BlackRock Full time

Description

About this role

Team Overview:
Aladdin Client Services role is part of the Aladdin Product Services within BlackRock Solutions’ Aladdin Business unit. BlackRock Solutions’ mission is to provide BlackRock with the best risk analytics and investment management platform, as well as to use this platform to offer a variety of tools and services to other large institutional investors. The Aladdin Client Services provides front line client services and training for Aladdin, BlackRock’s proprietary Investment and Trading management system.

Job Purpose/Background

Every day, the Aladdin Client Services (ACS) Team tackles the hardest, most sophisticated analytical problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy.

Our team is known for
- Deliver exceptional customer service to users, every time
- Solve difficult problems by providing innovative solutions
- Collaborate with others because we know we can do more together
- Figure out what needs to get done and then do it
- Learn every day, question everything, and embrace change
- Foster a fun, innovative team atmosphere

As an Analyst you will

Answer questions and help our clients run their businesses on Aladdin: You will solve problems that matter, making direct and measurable difference to our clients. In the process, you will build technical, industry, and relationship skills. Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin.

Use technology to solve problems: Use technical skills (like SQL, UNIX, Python) to ensure the accuracy of large analytical data sets, automate processes with scripts and efficiently query information from a vast database.

Educate users, leverage service insights, and relay user experience feedback to improve the customer experience and our product: We believe that the best customer service is proactive, not reactive. We are students of our own data and engage with our clients to keep problems from arising, rather than dealing only with issues that are brought to our attention.

Work on a global team, with a local presence: Our support model follows the sun -if a market is open somewhere in the world, so are we You will get to work with teams across the world, while still engaging with a vibrant local team.

Key Responsibilities:

- Develop expertise in Aladdin Risk models, modeling of different asset class analytics
- Answer client’s investment related questions, e.g. VaR, Tracking Error, Risk models, Understand client’s nuances
- Deploy markets knowledge in conjunction with fluency in risk analytics and the Aladdin platform across asset classes
- Build strong working relationships with portfolio and risk managers, financial modelling group and different analytics teams while communicating and explaining new Aladdin capabilities to internal and external client base
- Work as global team and connect with global counter parts to help drive local initiatives
- Help train and manage junior analyst within team
- Work with high levels of accuracy and follow compliance guidelines
- Constantly evaluate systems, processes, and procedures for inefficiencies, and make recommendations for improvement

Knowledge/Experience:

- 1-3 years’ experience in financial industry
- Excellent organizational skills; extremely detail oriented
- Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions and implement changes
- Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spreads, Beta and VaR
- Demonstrated technical ability to use SQL, UNIX and/or programming languages like Python
- Able to develop good working relationships with stakeholders
- Demonstrated success in a high-paced environment

Qualifications:

- Degree in Finance, Engineering or Technology would be preferred

Competencies:

- Excellent oral and written communication skills in English; very client service focused
- Strong analytical skills, attention to detail, a strong work ethic
- Must be detail orientated, possess initiative and work well under pressure
- Positive attitude and a team player
- Be able to work and deliver under mínimal supervision/independently
- Prior experience in an investment management firm is a plus
- Additional foreign language skills is a plus

EarlyCareers

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensi

  • Associate, Java Full Stack

    1 week ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software...

  • Associate, Genai

    3 weeks ago

    Gurugram, Haryana, India BlackRock Full time

    Description About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software...

  • Client Servicing Executive

    5 days ago

    Gurugram, Haryana, India nomADZ Digital & Innovation Full time

    **Role - Client Servicing Executive** Job Requirements - 1. *Relationship Management:* Build and maintain strong relationships with affiliate partners and clients. 2. *Communication:* Serve as a liaison between clients and affiliate partners, ensuring clear and effective communication. 3. *Campaign Management:* Oversee the implementation and optimization...

  • Associate Client Services

    1 day ago

    Gurugram, Haryana, India Planify Capital Limited Full time

    **Client Relation**:You will be responsible for managing the daily operations of the organization. The role includes managing client relationships, addressing client queries, and resolving issues, amongst other tasks. **Roles and Responsibilities**: 1. Help clients in Off Market share Transfer 2. Inventory Management 3. Share price updates on the website...

  • Executive - Client Servicing

    1 day ago

    Gurugram, Haryana, India AFFRISE MEDIA Full time

    **Executive - Client Servicing** **Location - Gurgaon** **Full Time, On-Site** **Experience - 6 months -1 year** **Salary Package - 3-3.2lpa** **Role Description - **This is a full-time on-site role for a **Executive**: - **Client Servicing. **He/she will play a pivotal role in **Handling Clients, managing and optimizing advertising campaigns** across...

  • Associate - Client Services

    2 days ago

    Gurugram, Haryana, India Fidelity International Full time

    About the Opportunity **Job Type**: Permanent Application Deadline: 09 April 2024 Title Associate Department Client Services Location Gurgaon Reports To Team Lead Level 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all...

  • Client Servicing Executive

    8 minutes ago

    Gurugram, Haryana, India Comart Lithographers Ltd Full time

    Ensuring a positive and professional client service experience. - Directing client complaints or complex queries to relevant departments in a timely manner. - Providing clients with technical assistance on products and services. - Expediting serious issues to management toward prompt resolution. - Building positive client relations by checking in regularly...

  • Client Services Associate

    1 day ago

    gurugram, India FRI FIL India Business and Research Services Private Limited Full time

    Description Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we...

  • Client Services Associate

    7 days ago

    Gurugram, India FRI FIL India Business and Research Services Private Limited Full time

    Description Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By...

  • Client Service Officer

    4 days ago

    Gurugram, Haryana, India EASYFIX HANDY SOLUTIONS INDIA PRIVATE LIMITED Full time

    OVERVIEW target for the day-month - and your KPIs are predefined. You must have experience in working with Technicians on the field. Carpenters, Electricians, Civil, Tiles, Mason, Plumbing, and similar works in the field. You must be an expert in getting any technical repair planning, identifying needed technical skillset, supervising subcontractors,...

  • Business Development

    3 weeks ago

    gurugram, India Talent Corner Full time

    Roles and Responsibilities New Client Acquisition& Revenue Generation for Activation & Rural Marketing Business Generate leads for new business and do the needful for closure Take care of inward leads Work on Ideas, Proposal, Plan and Budget Attend client Meetings and give presentations to close the assignment Desired Candidate Profile ...

  • Business Development

    3 weeks ago

    Gurugram, India Talent Corner Full time

    Roles and Responsibilities New Client Acquisition& Revenue Generation for Activation & Rural Marketing Business Generate leads for new business and do the needful for closure Take care of inward leads Work on Ideas, Proposal, Plan and Budget Attend client Meetings and give presentations to close the assignment Desired Candidate Profile Handle...

  • Client Servicing Executive

    3 weeks ago

    Gurugram, India Adworth Media Private Limited Full time

    Adworth Media is an INS accredited full service agency that leads in providing branding and advertising solutions for all your marketing communication needs. It started operations in 2011 with a young and dynamic creative team, spearheaded by Prakhar Mittall and Yuvraj Mittall. The team is passionate about making business a brand through strong concept...

  • Client Services Manager

    3 weeks ago

    Gurugram, India Cvent Full time

    As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and...

  • Client Services Manager

    3 weeks ago

    Gurugram, India Cvent Full time

    As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and...

  • Client Servicing Executive

    3 weeks ago

    gurugram, India Snaphunt Full time

    The Offer Fantastic work culture Attractive Salary & Benefits Opportunity to make a positive impact The Job Your responsibilities will include: Knowledge of Advertising Mediums namely Television, Radio, Outdoor Media, Print Media and Digital Media. Understanding client needs and making decisions in relation to media requirements. Maintain strong...

  • 3a data Reporting Services 1 2

    3 weeks ago

    Gurugram, Haryana, India Incedo Full time

    Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science,...

  • Client Service Intern

    7 days ago

    Gurugram, Haryana, India Shifto Pvt Ltd Full time

    **Position - Intern** Company Location - Grand Mall, MG Road, Sector 28, Gurgaon **What you be doing**: - Must be hard working as role involves LinkedIn outreach to businesses who engage with d2c brands - Research various events & be present to build relationships and get insights to share with ISR **What we require**: - Graduate with good communication...

  • Client Coordinator

    7 minutes ago

    Gurugram, Haryana, India Outsourced well Full time

    External Communication: Manage all external communication with clients, ensuring a consistent and professional tone. Address client inquiries, concerns, and requests promptly and effectively. Client Relationship Management: Build and maintain strong relationships with clients to enhance customer satisfaction. Regularly update clients on project statuses,...

  • Client Support Relations

    4 days ago

    Gurugram, Haryana, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...