Service Advisor
6 months ago
**Job description**
Greetings We have an urgent opening for a service advisor for our automobile client.
**Company Name**: Triumph Hyundai Manesar Service Centre
**Qualification**: Diploma in Automobile Engineering or Mechanical engineering
**Roles and responsibilities**:
- Communicates with clients about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with clients to ensure repeat and return customers
- Approaches transactions with sales-minded professionalism and suggestsively sell products and services to clients, including making clients aware of all packages and retail options available.
- Answers customer questions about services, including when to expect vehicle repairs
- Ensures customer vehicle is finished on time and provides details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
- Acts as an advocate for clients when communicating vehicle problems and needs to the repair department.
- Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them and communicates any time restrictions to customers in a timely manner.
**Note**:If this job is not relevant, you may forward it to your friends, relatives, or colleagues.
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- What is your current salary?
- What is your expected salary?
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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