Body Shop Advisor

**Job description**

**Company name**: Triumph Hyundai Manesar Service Center

**Address**:9W2V+J46, Sector 1B, Manesar, Gurugram, Haryana 122051

**Roles & Responsibilities**
- Serve as the primary point of contact for customers visiting the body shop for vehicle repair or maintenance services.
- Assess customer vehicles for damage and provide accurate estimates for repair costs and timelines.
- Coordinate with technicians and other staff to ensure timely completion of repairs and quality workmanship.
- Communicate effectively with customers, providing updates on the status of their vehicles and addressing any concerns or questions they may have.
- Manage customer expectations regarding repair timelines, costs, and outcomes.
- Maintain detailed records of customer interactions, repair orders, and service history.
- Ensure adherence to company policies, procedures, and safety standards in the body shop area.
- Collaborate with other departments to optimize workflow and enhance customer satisfaction.
- Stay informed about industry trends, technological advancements, and best practices related to automotive repair and customer service.
- Strive to deliver exceptional customer experiences and foster long-term relationships with clients.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- What is your Current Salary?
- What is your Expected Salary?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person