Hotel Receptionist

6 months ago

Goa, India Zense Resort Full time

**General Purpose**

Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

**Main Job Duties and Responsibilities**
- welcome and greet guests
- answer and direct incoming calls
- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- register and check guests in
- confirm relevant guest information
- verify guest's payment method
- verify and imprint credit cards for authorization
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
- receive and transmit messages for guests
- retrieve mail, packages and documents such as faxes for guests
- listen and respond to guest queries and requests both in-person and by phone
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- manage conference room bookings and scheduling
- close guest accounts and check guests out
- review accounts and charges with guests during the check-out process
- process accurate payment of guest accounts
- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area

**Key Competencies and Qualities**
- customer service orientation
- attention to detail and accuracy
- planning and organizing
- ability to multitask and prioritize
- professional appearance and attitude
- effective verbal and written communication skills
- ability to handle stress and stay calm under pressure
- conflict resolution skills
- decision making and judgment skills
- team work
- flexible regarding work schedules
- ability to respond appropriately to diverse customers and guests

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 9819470009

  • Hotel Receptionist

    6 months ago

    Goa, India Ace Consultants Full time

    WE ARE HIRING Job designation: -Hotel Receptionist Job location: -Goa **Salary**: -15,000-25,000 per month Experience: - Total experience: - 3 years of experience in Hospitality industry. - Minimum experience: - 1-2 years of experience as receptionist or related. Education: - Any Diploma or Degree Or Related. Eligibility: - Only Female Applicants...

  • Front Desk Receptionist

    6 months ago

    Goa, India Neomis Enterprises Full time

    **Please WhatsApp your resume on +91 8308838213.** **Location: Panjim, Miramar & Mapusa** Qualification: Graduation & **Hotel industry background is most preferred.** **Two shifts Work Timings - **10:00am to 8:00pm & 11:00am to 9:00pm **Responsibilities**: - Greet and welcome guests as soon as they arrive at the branch - Direct visitors to the...

  • Front Office Supervisor

    6 months ago

    Goa Velha, India Hotel Indie Stays Full time

    **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

  • Hotel Receptionist

    6 months ago

    Goa, India Ocean Palms Goa Full time

    Perform all check-in and check-out tasks. - Manage online and phone reservations for direct queries. - Inform customers about payment methods and verify their credit card data. - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms. - respond to clients’...

  • Hotel Receptionist

    6 months ago

    Goa, India Dempo River Sal Resort & spa Full time

    **Job Summary** Handle check in and check out and handle guest complaints **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Night shift - Rotational shift

  • Hotel Receptionist

    6 months ago

    Goa, India Ocean Palms Goa Full time

    Perform all check-in and check-out tasks. - Manage online and phone reservations for direct queries. - Inform customers about payment methods and verify their credit card data. - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms. - respond to clients’...

  • Guest Relation Executive

    6 months ago

    Goa, India Holiday Inn Resort South Goa Full time

    **Greeting clients.** Greeting guests as they arrive makes a great first impression and helps them feel more at home. - **Coordinating check-ins and check-outs.** Guest relations managers help the front desk operate smoothly to ensure timely check-ins and check-outs. They also coordinate luggage collection and storage and oversee front desk financial...

  • Food and Beverage Server

    5 months ago

    Goa, India HOTEL BAIA DO SOL Full time

    RECEPTIONIST, ROOM BOYS, WAITERS, HOUSEKEEPING **Job Type**: Permanent **Salary**: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - North Goa, Goa: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1...

  • Front Office Executive

    1 month ago

    Goa, Goa, India RESORT DE CORACAO Full time

    A Front Office Executive in a hotel plays a vital role in providing a welcoming experience to guests and managing the front desk operations. Their responsibilities include: 1. **Guest Reception and Check-In/Out** - Greeting guests warmly upon arrival, assisting with check-in, and ensuring a smooth registration process. - Processing guest check-outs, handling...

  • Front Desk Receptionist

    5 months ago

    Goa, India Mac Hotels Limited Full time

    Required Female front office associate for 3star Hotel at Miramar Panjim, Minimum experience of one year: Attractive salary & on duty food allowance. **Salary**: From ₹12,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Overtime pay - Yearly bonus Ability to...

  • Front Office Receptionist

    6 months ago

    Goa, India Swimming Pools and Spa Full time

    1. Attained all customers / prospects whoever visits showroom and give them information about their requirement. 2. Calling all new prospects from hotel industry and sending our company profile to them. 3. Preparation of Quote as per Client Requirement those who visits showroom 4. Following up with prospects for order and follow up for ongoing...

  • Front Office Receptionist

    2 months ago

    Goa, Goa, India The Regalia Luxury Resort Full time

    Welcome guests upon arrival and provide a warm and friendly check-in experience. - Handle guest inquiries, complaints, and requests promptly and professionally. - Assist guests with information about the property, amenities, and local attractions. - Manage room reservations, cancellations, and modifications efficiently. - Ensure accurate registration of...

  • Front Office Executive

    2 months ago

    Goa, Goa, India Zone Connect By The Park Hotel calangute -Goa Full time

    check in, check out, knowledge of IDS software, revenue generation, sales **Job Types**: Full-time, Permanent Pay: ₹10,287.96 - ₹22,221.01 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational shift Supplemental Pay: - Yearly bonus **Experience**: - total...