Hotel Receptionist

6 months ago

Goa, India Ace Consultants Full time

WE ARE HIRING

Job designation: -Hotel Receptionist

Job location: -Goa

**Salary**: -15,000-25,000 per month

Experience:
- Total experience:

- 3 years of experience in Hospitality industry.
- Minimum experience:

- 1-2 years of experience as receptionist or related.

Education:

- Any Diploma or Degree Or Related.

Eligibility:

- Only Female Applicants can Apply.

Skillset:

- Good communication skills
- Proficiency with MS Office

**IMMEDIATE JOINERS REQUIRED**

**JOB TYPE: FULL TIME**

Profile Introduction:
As a Hotel Receptionist, you play a crucial role in providing a warm and welcoming experience to guests from the moment they arrive. Your friendly demeanor, excellent communication skills, and attention to detail contribute to creating a positive first impression for guests staying at our hotel.

**Responsibilities**:

- **Guest Services**: Greet and check-in guests, provide information about hotel facilities, services, and local attractions.
- **Reservation Management**: Handle reservations, cancellations, and modifications with accuracy and efficiency.
- **Problem Resolution**: Address guest concerns and resolve issues to ensure a positive experience.
- **Administrative Tasks**: Complete check-out procedures, handle payments, and maintain accurate guest records.
- **Collaboration**: Coordinate with other hotel departments to ensure seamless guest services.
- **Multitasking**: Manage multiple tasks simultaneously, including handling guest requests and maintaining a tidy reception area.

**Requirements**:

- **Communication Skills**: Excellent verbal and written communication skills in the local language and, if applicable, additional languages.
- **Customer Service**: Strong customer service orientation with a friendly and approachable demeanor.
- **Organizational Skills**: Ability to manage multiple tasks efficiently and maintain attention to detail.
- **Technical Proficiency**: Familiarity with hotel management software and basic computer skills.
- **Problem-Solving**: Effective problem-solving skills and the ability to remain calm under pressure.
- **Adaptability**: Willingness to work in a dynamic and fast-paced environment.
- **Professional Appearance**: Neat and professional appearance to uphold the hotel's image.
- Languages: Hindi, Marathi, English.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Work Location: In person

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