Executive - Store Sales

1 week ago


Mumbai Maharashtra, India The Wooden Street Furnitures Full time

**Job Information**:
Job Type
- Full time

Work Experience
- 0-2 years

Industry
- E-Commerce Furniture

Date Opened
- 12/13/2024

State/Province
- Maharashtra

City
- Mumbai

Zip/Postal Code
- 123456

Country
- India

**Key Responsibilities**:

- **
Customer Engagement**:
Greet and engage customers with professionalism and enthusiasm, ensuring a warm, welcoming, and positive experience from the first point of contact.
- ** Product Consultation**:
Provide detailed and compelling descriptions of products, emphasizing their features, benefits, and value, helping customers make informed purchasing decisions.
- ** Client Needs Assessment**:
Engage with customers to understand their needs and preferences, offering tailored recommendations and solutions that match their specific requirements.
- ** Query Resolution**:

- ** Sales Assistance**:
Guide customers through the purchase process, offering expert advice and assisting in making confident buying decisions.
- ** Lead Generation & Outreach**:
Make proactive outbound calls to potential customers, introducing them to Wooden Street’s diverse range of products and fostering new business relationships.
- ** CRM Utilization & Follow-Ups**:
Maintain detailed records of customer interactions, ensuring timely follow-ups and continuous engagement with prospects using CRM software.
- ** Team Collaboration**:
Work effectively within a dynamic team environment, contributing to shared goals and supporting team success.
- ** Customer Service Excellence**:
Provide exceptional service with a genuine desire to exceed customer expectations, ensuring high satisfaction and fostering long-term loyalty.

**Other Duties**:
Perform any other related tasks as assigned by the management to support business growth and operational needs.

**Requirements**:
**Key Skills & Attributes**:

- **
Excellent Communication Skills**:
Strong verbal and written communication skills to engage with customers and present product information effectively.
- ** Customer-Centric Mindset**:
A passion for helping customers, with a focus on understanding their needs and delivering tailored solutions.
- ** Sales Expertise**:
Previous experience in sales or business development, with a proven ability to meet and exceed targets.
- ** Team-Oriented**:
Ability to work independently while collaborating effectively within a team environment to achieve collective success.
- ** Proactive & Energetic**:
A self-starter with a positive attitude, enthusiasm, and the drive to achieve results.
- ** CRM Familiarity**:
Experience using CRM software or the ability to quickly adapt to new systems for managing customer interactions.


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