Customer Support Executive

6 months ago


Thiruvananthapuram Kerala, India Joopium Technologies Private Limited Full time

Job Description on Customer Support Engineers

Company Profile Welcome to Joopium Technologies - Pioneering AI in Restaurant Solutions

At Joopium Technologies, we embarked on a journey in AI-based IT consulting and web development, specializing in restaurant order systems, bookings, and voucher management systems.

Our expertise centers on the innovative JOO-AI, a SaaS AI restaurant technology system, and a reseller platform. What Sets Us Apart: Specialization: Tailored solutions for restaurant operations and branding. Revolutionary Technology: JOO-AI transforms how restaurants and takeaways operate, setting new industry standards. Who We Are: We are a passionate team of experts based in the heart of the UK, committed to revolutionizing the way restaurants connect with their clients. With a deep appreciation for the intricacies of the culinary world, we specialize in providing top-tech client-handling services tailored to the unique needs of each restaurant we partner with.

Roles and responsibilities:

- Shortlist restaurants in a specific area and conduct online research on cuisine, services, online ordering, booking systems, and competitor platforms.
- Directly call potential customers to sell products and services, including Order System, Booking System, SMS Marketing, and Google Reservation.
- Guide resellers and restaurant owners through installations over the phone or video calls. -Monitor ERP system for pending orders and failed payments, informing restaurant owners and resolving issues.
- Quickly arrange appointments with restaurant management for resellers.
- Communicate with end customers about order-related matters such as cancellations and payment issues.
- Coordinate with resellers and restaurant owners to claim access to their Google My Business account
- No of working days per week: 6
- No of working hours per day: 8
- All employees are expected to work in rotational shifts.
- Shift timings will be allocated on a weekly basis.
- Experience: 1-2 years

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7736294448



  • Thiruvananthapuram, Kerala, India Triedge Solution Full time

    Position: - Customer Support Executive Location **:Thiruvananthapuram** Job Role: - To priorities workloads and lead daily and weekly duties. - Must be committed to quality, persistent, and result oriented. - Dealing with customers and clients in a courteous, professional and diplomatic manner. - Excellent rapport building skills. **Salary**: Up to...


  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Thiruvananthapuram, Kerala, India Confident Group Full time

    Location: TRIVANDRUM - Qualification : Any Degree - Year of Experience : 1 to 2 years - Experience in customer care preferably with Builders. Excellent Communication skills. Good Knowledge in MS Office.


  • Thumba, Thiruvananthapuram, Kerala, India Hyve Sports Pvt Ltd Full time

    **About Hyve**: We are a company started by a group of IIM and NIFT graduates with a vision of building an apparel brand that India can be proud of. We are India's first online customization portal for active wear. Over the last 5 years, we have been able to serve more than 15000 clients across India. We offer fashionably designed, contemporary basics for...


  • Thiruvananthapuram, Kerala, India Troper Tours Full time

    Company: Troper Tours Position: Reservation and Customer Care Executive Experience: Minimum 1 Year Qualification: Graduate Computer Knowledge: Proficient Languages: English and Hindi Troper Tours is expanding its team, and we're looking for a dedicated reservation and customer care executive to join our journey. Key Responsibilities: Manage...


  • Calicut, Kerala, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...


  • Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India Affable Management Services Full time

    Position: Customer Support Executive Location: Maradu, Kochi Experience: 3 years of experience **Salary**: 18k Pay: ₹15,000.00 - ₹18,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Customer support: 3 years (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person

  • Tele Caller Executive

    6 months ago


    Thiruvananthapuram, Kerala, India AITEE - Academy of IT & Executive Education Full time

    **Responsibilities** - Develop and maintain strategic long-term trusting relationships with high-volume students and clients to accomplish organic growth - Provide relevant and articulate information about our programs to potential students and customers and build a strong pipeline for the company - Tracking and analysing student progress, creating and...


  • Thiruvananthapuram, Kerala, India Butterfly Groups Full time

    **Customer Service Representative Qualifications / Skills**: - Product & Market knowledge - Basic computing knowledge - Phone skills, including conflict resolution - Multi-tasking & Documentation skills **MANDATORY Requirements**: **※ *EXCELLENT* communication skills in English with an outstanding level of English vocabulary **_**is a strict...


  • Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Support Executive in Kuttanellur, Thrissur - Should have experience in target based work - Salary: 15k to 20k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person **Speak with the employer** +91 7902478990


  • Thiruvananthapuram, Kerala, India iScape Designers PVT LTD Full time

    We are looking for Customer Relations Executives who plays a key role in maintaining positive relationships with clients throughout the construction project lifecycle. This role involves liaising between the client and internal teams, addressing concerns, coordinating project updates, and ensuring a high level of customer satisfaction. **Key...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Customer Support Executive (Female) **Job Description**: Key Responsibilities: Resolve customer complaints and issues efficiently and courteously. Provide accurate information about products, services, and policies to customers. Escalate complex issues to the appropriate department for resolution. Keep accurate records of customer interactions...


  • Kochi, Kerala, India Milestone Career Planner Full time

    **Job Title**: Customer Support Executive (Fresher) **Location**: [Vyttila] **Department**: Customer Support / Client Services **Experience**: Fresher **Reports To**: Customer Support Manager **Job Summary**: Key Responsibilities - Handle incoming and outgoing customer calls professionally, addressing questions about online share trading, mutual funds, and...


  • Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...


  • Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...


  • Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...


  • Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...


  • Thiruvananthapuram, Kerala, India Pioneer bajaj Full time

    *Sales Executive Job Responsibilities 1: Builds business by identifying and selling prospects, maintaining relationships with customers. 2:Conduct market research to identify selling possibilities and evaluate customer needs 3:Actively seek out new sales opportunities through cold calling, networking and social media 4:Set up meetings with potential...