Receptionist, Telecaller

5 months ago


Bengaluru, India Mystiko Solutions India Pvt Ltd Full time

**JOB DESCRIPTION -TELECALLER**

**Job Summary**

The telesales officer position interfaces with customers via outbound calls, inbound calls or through the Internet depending upon client requirements.

**Responsibilities and Duties**

This position is responsible for processing customer orders and sales,

Providing | receiving information, selling client products |service, as well as providing basic customer service support.

Essential Functions | Core Responsibilities:
Ability to effectively communicate, both verbally and written.

Ensure service delivered to our customers meets contractual norms.

Clarify customer requirements; probe for understanding and appropriately provide the required services/package to the customer.

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Maintain enhanced knowledge & selling skills of services related to Kmaway.

Reporting /updating trackers /software which will be provided by company in whatever the form.

Being punctual and will adhere to office work timings.

Will not indulge in negative /uncalled talks in the office.

Required Experience, Skills and Qualifications

Good Communication Skills

Willingness to learn

Fresher/experienced

**Experience**:

- work: 1 year (preferred)

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹34,297.67 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9902687015



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