Customer Advisor

1 month ago


Guwahati, India Whiteforce Full time

| **0 - 2 Years**:

- | **100000 - 200000**

Job ID

**JB_JOB26963**

Description
- 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. - 2. Ensure follow up of the missed calls that come either during other calls or during non-working hours. - 3. Responsible for replying to all E - Mails that comes through the website, portals and other online sources. - 4. Must ensure the following up of: - Call Back - Call Drop - 5. They must also ensure that all leads coming to them through various sources are immediately entered in the CRM - 6. Attending of all web chats online and ensure that all queries are adequately responded to within the given time frame. - 7. Responsible for following up of the Digital Leads. - 8. One needs to acquire Face to Face appointments from all prospects. - 9. One needs to attend walk in customers at our H.O. - 10. One is expected to follow instructions & abide by rules & regulations of the company as well as that may be laid by the respective reporting authority from time to time in the interest of the business

**Skills**:
telecalling, customer service, excellent communication skill

Experience requirements

0 - 2 Years

Company Profile

Contact : Apeksha

Mobile:
+91-XXXXXXXXXX |


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