Cse (Customer Support Executive)
2 weeks ago
A Customer Support Executive is responsible for handling customer inquiries and resolving issues to ensure customer satisfaction. The role typically involves the following duties and responsibilities:
**Job Title**: Customer Support Executive
**Key Responsibilities**:
- **Problem-Solving**: Identify customer needs and help customers use specific features. Analyze and resolve diverse and complex issues through various communication channels.
- **Product Knowledge**: Maintain thorough knowledge of the company's products or services to explain features to customers effectively.
- **Technical Support**: Assist with installation, configuration, troubleshooting, and other support inquiries.
- **Feedback Collection**: Gather customer feedback and share it with internal teams (e.g., product development, quality assurance) to help improve the product or service.
- **Documentation**: Keep records of customer interactions, transactions, comments, and complaints. Provide accurate, valid, and complete information by using the right methods/tools.
- **Communication**: Communicate and coordinate with colleagues as necessary, escalating issues to the appropriate department when needed.
- **Customer Follow-up**: Follow up with customers to ensure their technical issues are resolved and to gather feedback.
- **Reporting**: Prepare and present regular reports on customer support activities to management.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
-
Customer Support Executive
4 weeks ago
Noida, India CoinCRED2.0 Full time**FRESHERS ONLY APPLY!!** **REQUIREMENTS**: - Resolving Customers complaints and queries. - Following up with customers for any further information. - Taking feedbacks from the customers. - Maintaining a healthy relationship with the clients. - Adhering to the company's rules and regulations. - Should be able to work with online platforms. **Position**:...
-
Cse (Customer Support Executive)
4 weeks ago
Noida, India TECHMAHINDRA Full timeCompany Name: - Tech Mahindra Job Role: - customer support Executive role in premium voice process. Work From office only. Qualification Required: - 12th passout /Graduation with full Documents. Experience: - Minimum 1 years Experience required in customer support Executive role or in any BPO sector. Good communication In English language is...
-
Customer Support Executive
4 weeks ago
Noida, India Insight Customer Call Solutions Pvt. Ltd Full timeGood communication skills - Qualification min. 12th pass - Fresher and Experienced both can apply **Salary**: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Speak with the employer** +91 9667559748
-
Customer Support Executive
4 weeks ago
Noida, India IDEAL PLACEMENT Full timeProfile - **Customer Support Executive** Location - **Noida, Sec - 16, 58,62, 127** Qualification - **12th / Graduate** Salary - **11,000 - 18,000/pm + Incentive** Experience - **Fresher & Experience both can apply** **Job Responsibilities : -** - Inbound / Outbound Calling Process. - Fullent/ Good English Communication. - Provide customer support...
-
Customer Support Executive
4 weeks ago
Noida, India Aotsum Infotech Pvt. Ltd. Full timeWe are hiring for a Customer support Executive Experience: - 1-3 Years Working days (6 Days including Sunday) Working Timings: - 10:00-7:00 pm. Location: - Noida, Sector-62 **Job Description: - ** - Address customer inquiries related to garment products, Including sizing, materials, and order status. - Assist customers in placing orders, processing...
-
Customer Support Executive
4 weeks ago
Noida, India Great Future Corporate Solution Full timewe are hiring for a Customer Support Executive Experience: - 1-3 years Industry: - Textile./Garment Location: - Noida, Sector-62 Working days: - 6 days working (Sunday Work from Home(mandatory) Working Timings: - 10:00-7:00 pm. **Job Description: - ** - Addressing customer inquiries. - Resolving issues related to têxtile/garment product -...
-
Customer Support Executive
4 weeks ago
Noida, India Emrold Management Pvt Ltd Full timeProfile - Customer Support Executive Experience - min-6 Mon. - 1 Year Salary - 13,500 - 15,500/pm + Bonus 2000/ - Qualification - Any Graduate Job Location - Sector-16 Noida *Good English & Hindi Commnication. *Outbound Calling Process Contact for more information - 7007447389 **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: -...
-
Customer Support Executive
4 weeks ago
Noida, India Premium Outsourcing Solution Full timeJob Profile - Customer Support Executive Process - Cred - Contacting customers and informing them of their overdue bills. - Advising customers on their payment options and suggesting methods of payment. - Negotiating suitable payment plans. - Maintaining customer payment records. - Preparing customer financial statements for banks and the state credit...
-
Customer Support Executive
4 weeks ago
Noida, India Vighnaharta Screening Pvt. Ltd. Full timecustomer support executive salary - 18k noida sec-3 location 12th pass, fluent english 9-6 jpb, 6 days working **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,119.07 - ₹25,664.22 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - 201301, Noida - 201301, Uttar Pradesh:...
-
Customer Support Executive
4 weeks ago
Noida, India PracticeMock Full time**Roles and Responsibilities**: - Identify customer needs and help customers use specific features - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team...
-
Customer Support Executive
4 weeks ago
Noida, India PracticeMock Full time**Roles and Responsibilities**: - Identify customer needs and help customers use specific features - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team...
-
Community Support Executive
4 weeks ago
Noida, India CoinCRED2.0 Full time**CoinCRED IS HIRING FOR COMMUNITY SUPPORT EXECUTIVE.** **FRESHERS ONLY APPLY!!** **REQUIREMENTS**: - Resolving Customers complaints and queries. - Following up with customers for any further information. - Taking feedbacks from the customers. - Maintaining a healthy relationship with the clients. - Adhering to the company's rules and regulations. -...
-
Customer Support Executive
4 weeks ago
Noida, India TECHMAHINDRA Full timeTech Mahindra is Hiring for Banking Voice Process and Blended proces. Job Location: - B-19 Tech Mahindra building sector 62 Noida opposite DME College(walkin interview only). Job Role: - Customer Support Executive in Banking Process. - Good Communication skills required. - Rotational shifts with Rotational Week off’s. - 6 Days working. - Cab is...
-
Customer Support Executive
4 weeks ago
Noida, India TECHMAHINDRA Full timeTech Mahindra is Hiring for Banking Voice Process (Work from office Only). Job Location: - B-19 Tech Mahindra building sector 62 Noida opposite DME College Job Role: - Customer Support Executive in Banking Process. - Good Communication skills required. - Rotational shifts with Rotational Week off’s. - 6 Days working. - Cab is available in Odd hours...
-
Customer Support Executive
4 weeks ago
Noida, India Live Keeping Full time**Customer Support Executive** Live keeping - Noida, Uttar Pradesh, India (On-site) **About Livekeeping** Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical...
-
Customer Support Executive
1 week ago
Noida, India wishbag online pvt ltd Full timeManaging the customer support department’s day-to-day functions. - Responding to escalated customer support issues. - Implementing customer support processes to enhance customer satisfaction. - Formulating and revising customer support policies and promote their implementation. - Informing the team of all new information related to products, procedures,...
-
Customer Support Executive
4 weeks ago
Noida, India Tech Mahindra Full timeRole: Customer Support Executive (Voice Process) **WORK FROM HOME** Good English + Hindi communication skills required Immediate Joiners Only Qualification Required: 12th pass Location: A-8, Knowledge Boulevard (1st floor) Adjacent to IMS College Noida Sector Noida Sector 62 Salary upto 2.20 LPA Perks: Cab facility in odd hours/ 6 days working/...
-
Customer Support Executive
1 week ago
Noida, India Vighnaharta Screening Pvt. Ltd. Full timeWE ARE HIRING FOR CSE.... ONLY REQUIREMENT IS OF MAX LIFE PROCESS AS MENTIONED.. CANDIDATE MUST HAVE EXPERIENCE IN INSURANCE PROCESS CUSTOMER SERVICE OR RETENTION BACKGROUND... QUALIFICATION- B.COM GRADUATE... KNOWLEDGE OF OTHER FINANCIAL PRODUCTS IN MARKET LIKE...MUTUAL FUNDA, SIP ETC... **Job Types**: Full-time, Regular / Permanent,...
-
Customer Support Executive
7 days ago
Noida, Uttar Pradesh, India Actas Technologies PVT. Ltd Full timeAs a Customer Support Executive at Paymonk, you will be crucial in ensuring our customers receive exceptional support and assistance with their queries and concerns. You will be the frontline representative of our company, interacting with customers via various channels to address their needs promptly and professionally. Your primary responsibility will be...
-
Customer Support Executive
2 weeks ago
Greater Noida, Uttar Pradesh, India timesjobs Full timeImmediately looking for a Customer Support Executive. Opportunity to work in a fast rising start up company in Noida.Responsibilities:Call customers for the feedbackHandle emails and coordinate with our logistic partnersHandle chatsResponding to WhatsApp and SMSRequirements:Good communication skills (Hindi, English)