Application Presales and Solution Architect

1 month ago

Bengaluru, India DXC Technology Full time

**Responsibilities**:

- Interacts with clients in a consultative way, asking probing, relevant questions to understand client business objectives, draw out underlying issues and validate solution options. Applies active listening techniques.
- Defines the solution strategy. Determines key differentiators that will resonate with the client to ensure the solution resolves the client business challenges. Ensures all aspects of the solution strategy are addressed to ensure that the solution strategy covers technical, delivery, financial and commercial aspects.
- Confirms the solution strategy with the client. Articulates the DXC view aligning to the client business and digital strategy.
- Translates the business requirements into a technical solution. Includes but separates additional services that add value and improve the total cost of ownership and/or business case. Identifies acceptable solution trade-offs and risks to both DXC and the client.
- Collaborates effectively with the appropriate delivery leaders to design the solution and agree on key solution parameters.
- Aligns the client’s business objectives, the technical solution, and the Statement of Work. Develops and costs a cost-effective solution that meets the client's requirements, maximizes DXC’s competitive advantage, and adheres to the allowable cost.
- Constructs a transformation plan that is based on a business journey, and walks the customer through the business value and outcomes delivered through that journey.
- Demonstrates the solution to the client when applicable and participates in proofs of concept required to close the opportunity with the client.
- Provides onboarding assistance to the delivery team by providing guidance on 'intent,’ previous client discussions, and drivers for design decisions. Ensures solution is implemented as designed.

Skills and Knowledge:

- Demonstrated ability to build trusted relationships with CxO or Director level client executives.
- Ability to 'tell a story' to explain the business problem, how the solution solves that business problem and the advantages that it brings. Tells the story from the customer perspective using relevant business terms and is not just focused on the technical aspects.
- Knowledge of emerging and trending digital technologies (ie. AI, Mobility, Blockchain, Machine Learning, RPA, IoT, etc.) and how they intersect with industry-related business patterns.
- Ability to influence peers, team, organizational leaders and clients; challenges the status quo.
- Capability to “carry the room” when presenting or demonstrating solutions.
- Compelling writing and speaking ability.
- Willingness to learn from and mentor others.
- Exhibits the following personal characteristics: reliability, confidence, collaboration, tenacity, positive attitude, proactive nature, flexibility, calm demeanor during pressure, ability to work in a team environment, and accepts responsibility as well as feedback and criticism.

Good to have Skills
- Application Management Services, Service automation and RPA

Experience and Education:

- 10+ years of experience in Application Development/Apps Modernization.
- 5+ years of experience architecting solutions with a strong understanding of sales and delivery.
- Bachelor’s degree or equivalent required; Master’s degree preferred.
- Ability to travel.

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