Customer Support Associate
1 month ago
**Requirements & other details**:
Designation : Associate Customer Support
Domain : Voice
Skill Required : Good spoken English skills along with basic computer knowledge
Experience Required : 06 Months to 1 Year (90% Requirement is for experience holders holding 1 year of relevant experience)
Shifts : Rotational, 6 days working
Interview Rounds : HR + OPS/Training/Quality + Online Assessment + Final Interview
Interview Time : 10 AM (Monday to Saturday)
**Job Role**:
To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience.
**Salary**: ₹17,000.00 - ₹20,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Chandigarh, Chandigarh (required)
Ability to Relocate:
- Chandigarh, Chandigarh: Relocate before starting work (required)
Work Location: In person
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