Executive service Technician
4 weeks ago
**Job Title Service TechnicianCompany Overview**
We are a futuristic group aspiring to become a global giant. We are pioneers in providing solutions for footwear & accessories and eco-friendly homeware. And our portfolio of businesses is increasing rapidly as we are foraying into many new segments. At the core of our rapid growth is our core belief to take risks and accelerate ideas to solve some of the world’s biggest challenges. We don’t believe in predicting the future. We believe in creating it.
**Position Overview**
**What You Will DoInstallation & Implementation of Machines**
Conduct pre-installation validation to ensure all site requirements are met.
Perform installation of machinery at client sites with precision and efficiency
Provide comprehensive training to clients' operators on machine operation and safety protocols.
Troubleshoot any operational issues, ensuring mínimal downtime.
**After Sales Service**
Resolve customer complaints efficiently, ensuring high levels of customer satisfaction.
Implement a regular maintenance schedule at clients' factories, including setting up maintenance log charts and training operators on basic maintenance practices.
Oversee timely replacement of spare parts as needed.
**Technical Sales Support**
Assist in conducting trials for new products, ensuring they meet company standards.
Support sales team by providing technical expertise and product knowledge.
**Introduction of Technical Product**
Lead testing and trials for new products, ensuring they meet company standards.
Finalize Testing & Application Standard Operating Procedures (SOPs).
Demonstrate product capabilities to visiting customers through detailed demos.
**Production Supervision**
Set up and optimize lamination processes to achieve the best quality output.
Supervise and monitor lamination jobs, ensuring operations run smoothly and efficiently.
Conduct laboratory tests for lamination coating and adhesive benchmarking to maintain high quality standards.
**What We Expect of You EssentialFunctional Competencies & Skills**
Excellent customer service and communication skills.
Basic computer skills for maintaining digital service logs and communication.
Computer proficiency, good in MS Word, Excel, using the internet, basic understanding of accounts.
**Educational Qualifications**
High school diploma or equivalent; technical certification or diploma in Mechanical, Electrical, or Industrial Maintenance preferred.
**Core Competencies**
Strong mechanical aptitude and problem-solving skills.
Ability to read and understand technical manuals and schematics.
Methodical, ability to understand things faster.
Ability to write mail and messages.
Physical ability to lift equipment and work in various industrial environments.
Willingness to travel to client sites and work flexible hours as needed.
**PreferredExperiences **We are seeking enthusiastic and highly motivated individuals to join our team as Service Technician.**Perks & Benefits**
Pick up & drop off from specified locations.
Paid Privilege Leaves.
Employee Referral Programme.
**Location**
SKICORP Head Office, Kolkata
25, Dakshinee Metropolitan Co-Operative Housing Society, Kolkata - 700105, WB - India
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
Application Deadline: 20/05/2024
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