Call Center Representative

2 weeks ago


Jogeshwari Mumbai Maharashtra, India Affirm Services Consultancy Pvt. Ltd. Full time

**Job Summary**
**Duties and Responsibilities**
- Manage around 100 inbound and outbound calls daily in a timely manner
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Keep records of all conversations in our call center database in a comprehensible way
- Build sustainable relationships and engage customers by taking the extra mile
- Seize opportunities to upsell products when they arise
- Identifying, escalating priority issues and reporting as per the matrix
- Follow up customer calls where necessary

**Skills**
- Previous experience in a customer support role
- Ability to multi-task, set priorities and manage time effectively
- Ability to handle stressful situation appropriately
- Ability to Solve Problems with Empathy and Patience
- Ability to work with Team
- Basic computer skills
- Fluent in Spoken English and Hindi. Knowledge of Marathi will be an added advantage.

**Qualification** : Graduate (Full Time) in any discipline.

Schedule:

- Day shift

Ability to commute/relocate:

- Jogeshwari, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- Tele calling: 1 year (preferred)

**Language**:

- Hindi English Marathi (preferred)



  • Maharashtra, India Jetway Broadband Full time

    **Location**: Ambernath, Maharashtra, India **Responsibilities** - Open tickets with CRM - Update tickets with updates coming from engineering and customers - To identify customers' need and to inform the customers about the product details - Move tickets to technical team **Qualifications** - Good communication skills - Work experience in call center -...


  • Mumbai, India ImperativeSense Full time

    Memorize scripts for products and services, and refer to them during calls - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize...


  • Mumbai, India Discoveries Quintessential Private Limited Full time

    **Call Center Representative responsibilities include**: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions. **Responsibilities** - Manage large amounts of inbound...


  • Mumbai, India BrainGymJr Education Private Limited Full time

    **About BrainGymJr**: BrainGymJr is a child development platform that is focused on building IQ. Mathematics, English and General Knowledge Skills are strengthened through age-based, customized online puzzles and audio stories. Children are recognized and rewarded for their effort with in-built leaderboards, badges, certificates and even actual gifts from...


  • Vile Parle, Mumbai, Maharashtra, India DevIndra Medical Pvt Ltd Full time

    Job Description. As a medical call representative, your primary responsibility is to handle incoming calls from patients, healthcare professionals, and other stakeholders in a healthcare organization or medical call center. You will provide assistance, answer inquiries, and ensure a positive customer experience. Your role is crucial in providing accurate...

  • Call Center Executive

    21 hours ago


    Mumbai, Maharashtra, India Hexaware Technologies Full time

    *Company : Hexaware * Role : Call Center Executive Salary : UPTO 25K Shift : 08:00 AM - 5 :00 PM Work Schedule : 5 Days / Week Location : 4, 1, Thane - Belapur Rd, Millenium Business Park, MIDC Industrial Area, Sector 1, Ghansoli, Navi Mumbai, MH 400701 Experience; Atleast 1 year of experience in call center. Pay: ₹20,000.00 - ₹25,000.00 per...


  • Vile Parle, Mumbai, Maharashtra, India INDIRADEV INFOTECH PVT LTD Full time

    As a medical call representative, your primary responsibility is to handle incoming calls from patients, healthcare professionals, and other stakeholders in a healthcare organization or medical call center. You will provide assistance, answer inquiries, and ensure a positive customer experience. Your role is crucial in providing accurate and timely...


  • Nashik, Maharashtra, India Paradigm Consultancy Full time

    WE ARE HIRING Designation: - Call Center Executive Location: - Nashik Maharashtra Salary: - 15,000 To 25,000 Per Month Education: - Diploma / Any Graduate Experience: - Total Experience : 3 Years with call center or Telecaller. - Minimum Experience : 1 to 2 Years of Previous experience in a call center or customer service role is a...


  • Mumbai, Maharashtra, India ICAN BPO Full time

    Company: - ICAN Role: - Outbound Call Center Executive (Direct TV /AT&T **Salary**: - Upto 35k Experience: - Atleast 1 year of experience in International calling Location: - Amfotech Park, Opposite Old Passport Office, Rd. No. 8, Wagle Industrial Estate, Thane (W), MH 400604 35000 Working time & days: - 6:30 PM - 4:30 AM | 5 Days / Week Perks: -...


  • Mumbai, Maharashtra, India 3 Infosolutions Full time

    A Call Center Associate **contacts potential and existing customers by phone to inform them of their company's products, services and offers**. Executives shall also receive phone calls of people responding to direct marketing and advertising campaigns. Skills Needed Communication skills Interpersonal Skills Excellent command on language Basic excel Pay:...

  • Call Center Executive

    4 weeks ago


    Mumbai, India New Star Technologies Full time

    Need Male, Female Call Center Executives for Out Bound International Call Center (Night Shift Only). Fixed Salary Offered + Incentives. **Salary**: ₹9,476.00 - ₹25,000.00 per month Schedule: - Fixed shift - Monday to Friday - Night shift - US shift Supplemental pay types: - Performance bonus - Quarterly bonus - Shift allowance **Experience**: -...


  • Navi Mumbai, Maharashtra, India KP Group Full time

    **Urgently Hiring For Fresher & Experience In International Call Center.** - Outbound For USA Sales Process - Job Opening For BPO - International Call Center - Fresher’s With Good Communications Skills Can Also Apply - Qualifications: SSC - HSC -Graduate - International BPO: Age 18 - 45 Yrs. - Shift Time 9.00pm to 6.00am - Week Off: Sat and Sun Fixed -...

  • Call Center

    1 month ago


    Nagpur, Maharashtra, India Arovan web pvt ltd Full time

    Urgently Required : Call Center Executive Education: 12TH, Any Graduate Exeperience: 0-2 Yrs Roles: Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for...


  • Mumbai, India Spinnaker Corporate Advisors Full time

    Job description - Counselling of new students - Lead the sales process, establish contact, call and meet prospective students - Be the first point of contact for all sales-related queries and communication - Explain course details to students/parents - Provide guidance to students and parents on career decisions - Give presentation to prospective clients in...

  • Call Center Executive

    4 weeks ago


    Nagpur, Maharashtra, India Supra computer system Full time

    Urgently Required: Call center executive Education: Any Graduate, Post Graduate Experience: 0-1 yr **Responsibilities**: Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions...

  • Call Center Resource

    4 weeks ago


    Navi Mumbai, India Saanzz Digital Full time

    Job Description: Call Center Resource at Saanzz Digital for Devaaj Enterprises Position: Call Center Resource Company: Saanzz Digital Client: Devaaj Enterprises Job Summary: As a Call Center Resource at Saanzz Digital, you will be responsible for providing exceptional customer service and support to clients of Devaaj Enterprises. Your main objective will...

  • Call Center Executive

    4 weeks ago


    Mumbai, India EROS Inc. Full time

    Opening for Call Center Executive Sales Location - Malad Call - 8169835364 **Call Center Agent Job Responsibilities**: - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information;...

  • Call Center Executive

    4 weeks ago


    Kurla, Mumbai, Maharashtra, India Esmito Solutions Pvt Ltd Full time

    **Role & responsibilities** Handling inbound calls from customers Resolving customer complaints brought to your attention. Keep records of all conversations in our call center database in a comprehensible way Support the Operations team. **Requirements & Skills** Previous experience in a customer support role Good Communication skills. Computer...

  • Call Center Executive

    4 weeks ago


    Navi Mumbai, India SCHR ENGAGING LLP Full time

    call center executive Shift and schedule. Rotational Shift Job Timing as per shifts 8 hrs. Experience Requires Fresher /Commerce / BA Graduate Education Graduate Job Location Navi Mumbai Responsibilities and Duties: - Manage large amounts of inbound and outbound calls in a timely manner. - Maintains call center database by entering information. -...


  • Andheri, Mumbai, Maharashtra, India Digital placement Full time

    Dmat Account Opening Process. To connect with the prospects / Clients via Online leads and convert the same customer. Explain the product to the client and solve any queries for opening Demat & Trading account. Update the data base and lead disposition in to LSQ on regular basis. You can also call on this number 9326864747/9594330774 **Job Types**:...