Associate - Operations

4 months ago

Gurgaon, India Guardian Life Insurance Company Full time

Job Description:
The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to resolve participant issues. The TM is responsible for workflow management and for resolving participant issuesThe main duties and responsibilities of Junior / Senior Executive

Executes Issue/Query Resolution

Ensuring proper documentation and follow-ups

Telephone and written queries resolution as per the standard procedures

Ongoing delivery of quality service

Ensure service accuracy through compliance (TAT)

Maintain documentation of SOP's/Operating Instructions

Identify, share, and implement process Improvements

Compliance to TRBS & MIS

Processes are thoroughly executed

All Service Level Agreements (SLA) are met (workflow closeout, etc.)

Ensure information is processed in an accurate and timely manner in order to achieve agreed

Qualifications:
Position Objective: The Group Medical UW is responsible for screening and summarize case/ documents in accordance with established company guidelines and procedures. The main objective is to obtain & analyze requirements that are needed to underwrite applicants.

Job Profile:
Major Opportunities and Decisions:

- Evaluate medical, financial, and non-medical information to determine the risk classification according to company guidelines
- Reviews Evidence of Insurability (EOI) forms, medical records, coordinates completion of medical testing and history to appropriately review requests; recommend decisions on issuance or declination
- Consult with Medical Director and Senior MUW staff for resolving complex medical/claims histories
- Communicate with Medical vendors to ensure the timely completion of medical testing and gathering of medical histories.
- Applies knowledge of Federal and State legislation related to Group Insurance Products.

Functional Skills
- Work experience involving assumption of insurance risk is a plus.
- Experience involving comprehension of medical diagnoses is a plus
- Knowledge of Group Insurance products and / or processes is a plus
- Examining insurance proposals
- Demonstrated ability to work in a high-volume setting to accurately and quickly process assigned work
- Focus on quality, accuracy and productivity

Competencies/Skills:

- Ensure high level of customer service for internal or external customers
- Be multi-skilled to manage all kinds of queries as per the company guidelines
- Expresses oneself in an open and honest manner
- Demonstrates self-awareness and embraces feedback
- Attention to detail
- Good written and oral communication skills
- Excellent organizational and time management skills

Knowledge:

- Education and Experience: Medical/Life Science graduation preferred, additional education in Medical terminology, anatomy and physiology strongly preferred
- 3-5 years of Group or Medical Underwriting experience
- US Federal Laws, APS, testing and Summarization experience - preferred.
- Industry related course work is recommended but not required

Shift
- Rotational. Ability to work evening / night shift as per business requirement.
- Open to overtime if required.

Travel
- Minimal upon request

**Location**:
This position can be based in any of the following locations:
Gurgaon

  • Operations associate

    2 weeks ago

    Gurgaon, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: On Demand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • Operations Associate

    2 weeks ago

    Gurgaon, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • Operations Associate

    2 weeks ago

    Gurgaon, India ODINT Consulting Full time

    Job Title:Operations Associate – Incorporation and ManagementLocation:Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Operations associate

    2 weeks ago

    Gurgaon, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: On Demand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • Operations associate

    23 hours ago

    Gurgaon, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:On Demand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Operations Associate

    2 hours ago

    gurgaon, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Operations Associate

    5 months ago

    Gurgaon, India Moody's Full time

    The Pricing Exception Associate will work within the Pricing Team to support the team on multiple BAU initiatives across data, process and system related activities; The Pricing Exception Associate will also provide support for company-wide transformation initiatives and represent the team as a Subject Matter Expert (SME) during internal...

  • Operations Associate

    3 weeks ago

    Gurgaon, Haryana, India Uniresouces services Pvt Full time

    Job Title: Operations AssociateUniresouces services Pvt is seeking an experienced Operations Associate to join our team. As an Operations Associate, you will be responsible for managing and coordinating jobs between several departments within Verizon.Key Responsibilities:Job Coordination: Manage and coordinate jobs between several departments within...

  • Operation Associate

    5 months ago

    Gurgaon, India hirebloc Full time

    **Job Role**: operation associate **Location **:Gurgaon **salary**: 15 -20k **Experience**: Fresher or experience **Skills**: Excellent communication skill Handling customer queries **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year...

  • Operations Associate

    5 months ago

    Gurgaon, India EasyEat AI Pvt. Ltd. Full time

    **Position: Operations/Content Associate** **Company Overview**: At EasyEat, we're on a mission to revolutionize the restaurant industry by transforming traditional dining establishments into tech-savvy hubs. We're a dynamic food-tech startup leveraging cutting-edge AI technology to empower restaurants with our QR-based solution. Our innovative platform...

  • Business Operation-associate

    5 months ago

    Gurgaon, India 2070Health Full time

    **ElevateNow** is a Health-Tech start-up. We are building India's first medicine-led weight loss program. We're shifting the perception of obesity from a lifestyle stigma ridden with guilt to a treatable medical condition. Our program delivers sustainable weight loss by integrating doctors, medicinal innovation and health coaches on a single platform. We...

  • Associate Operations Specialist

    3 weeks ago

    Gurgaon, Haryana, India Moody's Full time

    Unlock Opportunities at Moody'sWe're seeking a talented Associate Operations Analyst to join our team at Moody's. As a key member of our Global Sales Operations organization, you'll play a critical role in supporting our sales teams and driving business growth.Key Responsibilities:Tactical/Process Support:Process closed contracts and opportunities within...

  • Associate Operations Analyst

    1 week ago

    Gurgaon, Haryana, India Moody's Full time

    At Moody's, we strive to create an inclusive environment where everyone feels welcome to contribute their skills and expertise. We are seeking a talented individual to join our Global Sales Operations team as an Associate Operations Analyst.As a key member of our team, you will be responsible for managing contracts and client entitlement data within...

  • Operations Associate

    2 weeks ago

    Gurgaon, Haryana, India Gartner Full time

    About the Role:Gartner is seeking a talented Operations Associate to join its Strategy & Operations team in India. As a member of this team, you will have the opportunity to work on key programs under operations, driving client engagement and service productivity across Gartner.As a member of this team, you will drive strong business impact in partnership...

  • Practice Operations Associate

    3 weeks ago

    Gurgaon, Haryana, India RSM Full time

    Job Title: Practice Operations AssociateWe are seeking a highly organized and detail-oriented Practice Operations Associate to join our team at RSM. As a key member of our operations team, you will provide critical support to our leadership team and play a vital role in the successful delivery of client solutions.Key Responsibilities:Provide day-to-day...

  • High Salary: Operations Associate

    11 hours ago

    Gurgaon, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Associate Operations Specialist

    7 days ago

    Gurgaon, Haryana, India Moody's Full time

    Role DescriptionTactical/Process Support:• Process closed contracts/Opportunities within Salesforce through booked-verification process• Manage all contracts and associated client entitlement data with Salesforce, as well as associated subscriptions managed through CPQ.• Monitor and ensure a high level of data integrity and accuracy within...

  • Associate - Operations

    7 months ago

    Gurgaon, India Guardian Life Insurance Company Full time

    Job Description: The associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to resolve participant...

  • Associate - Operations

    5 months ago

    Gurgaon, India WNS Global Services Full time

    Company Description **WNS (Holdings) Limited (NYSE**: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Associate - Operations

    5 months ago

    Gurgaon, India Guardian Life Insurance Company Full time

    Job Description: The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to...