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Customer Service Representative

4 months ago

Gurgaon, India Pransh Healthcare Pvt. Ltd. Full time

**CUSTOMER SERVICE REPRESENTATIVE (FEMALE CANDIDATES)**

**JOB DESCRIPTION**

**About us**

Industry type
- healthcare nutritional product through online digital marketing

We are an innovative organization who promote services (nutrition healthcare products) to healthcare aspirants through online platform.

**Education**

Must be Graduated

**Requirements**:

- Sound knowledge and understanding of consumer behaviour.
- Keen to learn and upgrade product knowledge from time to time for better communication
- Good communication Skills in (English and Hindi)
- Knowledge of nutraceuticals products

**Role and responsibility**
- Handling Customer Inquiries
- Resolving Customer Issues
- Providing Product or Service Information
- Processing Orders and Returns
- Maintaining Customer Records and feedback
- Providing Exceptional Customer Service
- Continuous Training and Development

**Experience**

Must have minimum 2-3 years of experience in relevant field.

**Employment type**

Full time (work from office)

**Timings: - **9.30AM - 6.00 PM

6 Days working

**Location**

Sector 10, Gurugram (work from office)

**Address**

Pransh Healthcare Pvt. Ltd, SCO 51(First floor)

Sector 10, Gurugram 122001 Haryana

Phone 9899971666

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

**Speak with the employer**
+91 9899971666