Customer Service Representative

2 weeks ago


Gurgaon, India V-Bazaar Retail Full time

Job Description: Customer Care Service

Position: Customer Care Service Representative

About the Company:
VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and customer-focused individuals to join our team as Customer Care Service Representatives.

Roles & Responsibilities:
1. Handle Customer Inquiries: Respond promptly to customer inquiries and provide accurate information about products.

2. Resolve Issues: Address and resolve customer complaints and concerns in a professional and empathetic manner.

3. Order Processing: Assist customers with placing orders, processing payments, and updating order status.

4. Product Knowledge: Develop a comprehensive understanding of VLEBazaar's product catalog.

5. Communication: Communicate effectively with customers.

**Requirements**:

- Excellent communication skills, both verbal and written.**
**- Familiarity with e-commerce platforms and customer relationship management.**
**- Graduation in any discipline (prior customer service experience is a plus but not mandatory).**
**- Basic computer and internet skills.**
**- Willingness to work at the company's office location in Gurugram, Haryana.**

**PREFER DELHI-NCR CANDIDATES ONLY**

**Salary Range: INR 12,000 to INR 15,000 per month (based on experience and performance)**

Office Location:
Block X, 52, DLF Cyber City, Gurugram, Haryana, 122002

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



  • Gurgaon, India TaskUs Full time

    We are hiring a customer service representative for Different languages French, German, Italian, Spanish, Portuguese, Sweden, Arabic, Indonesian, Dutch, Turkish, and Mandarin to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across several communication channels. To do well in this...


  • Gurgaon, India Veeman Tech Evolution Private Limited Full time

    _**JOB DESCRIPTION;**_ We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Gurgaon, India Veemaan Tech Evolutions Private Limited Full time

    _**JOB DESCRIPTION;**_ We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Gurgaon, India Cubnet Service Full time

    Responsibilites: - Provide knowledgeable answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Any Graduate can apply - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills - Ability to...


  • gurgaon, India Hopcharge Full time

    Job descriptionCompany DescriptionHopcharge is a company based in Gurugram that aims to build a better, sustainable, and alternate energy and mobility future for the world by providing the world's first Grid-Free Energy subscription for electric vehicles. We are dedicated to helping build the EV ecosystem and making sustainable energy accessible to all.Job...


  • Gurgaon, Haryana, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Gurgaon, Haryana, India Hopcharge Full time

    Job descriptionCompany DescriptionHopcharge is a company based in Gurugram that aims to build a better, sustainable, and alternate energy and mobility future for the world by providing the world's first Grid-Free Energy subscription for electric vehicles. We are dedicated to helping build the EV ecosystem and making sustainable energy accessible to all.Job...


  • Gurgaon, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurgaon, India Hopcharge Full time

    Job descriptionCompany DescriptionHopcharge is a company based in Gurugram that aims to build a better, sustainable, and alternate energy and mobility future for the world by providing the world's first Grid-Free Energy subscription for electric vehicles. We are dedicated to helping build the EV ecosystem and making sustainable energy accessible to all.Job...


  • Gurgaon, India HIRD SERVICES PVT. LTD. Full time

    **Customer Representative Service** **Salary** : Rs 28000-29000 per month **Working** : 5 days working **Responsibilities**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...


  • Gurgaon, India Vlebazaar.in Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurgaon, India Vlebazaar.in Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurgaon, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurgaon, India Vlebazaar.in Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurgaon, India Vlebazaar pvt. ltd Full time

    **CUSTOMER SERVICE REPRESENTATIVE(BPO)** **CUSTOMER SERVICE REPRESENTATIVE(BPO)** **About the Company**: Established in 2015, VLEBazaar is an e-commerce startup, one of the rapidly growing e-commerce platforms based in India as per the Alexa rankings. Being in the list of India's top 100 startups, VLEBazaar strives to provide great quality products at...


  • Gurgaon, India Marche Ricche Fashion Pvt Ltd Full time

    Duties & Responsibilities: The customer support representatives will answer daily customer correspondence through voice and non voice methods. These call center representatives provide query assistance and product information in an efficient and professional manner. Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to...


  • Gurgaon, India Marche Ricche Fashion Pvt Ltd Full time

    Duties & Responsibilities: The customer support representatives will answer daily customer correspondence through voice and non voice methods. These call center representatives provide query assistance and product information in an efficient and professional manner. Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to...


  • Gurgaon, Haryana, India Orange shark Full time

    Brief Description:The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions...


  • Gurgaon, India CII - Model Career Centre Full time

    **Customer Support Representative** **Location**: Gurgaon **Job Type**: Full-time **Salary**: Up to 35,000 INR In-hand + Lucrative Incentives **Shift**: Day Shift (Purely) **About the Company**:[Company Name] is a dynamic and customer-centric organization that values its employees as the driving force behind its success. We are currently seeking...


  • Gurgaon, India HIRD LLC Full time

    **Responsibilities** - Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. **Requirements**: - **Qualifications:12th Pass(minimum)**: - 1 year of experience working as a Customer...